#trainwrke_api
narrow steepleBOT
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woven phoenix
i am the COO, my CTO and CEO and I are trying to get a confirmation from stripe if yall have the facilities for what we need and will yall let use your services in a live enviroment, before our development team begin any integration work.
twilit raptor
Hi 👋 sorry if I missed it, but I'm not seeing a question in your post. What are you looking for help with?
woven phoenix
the application is called Treat, you can find us at www.getatreat.com
hi Toby,
for the dynamic coupon (the frequency based reward tool described in the question) we previously integrated with moneris, but they did not approve our live account as they said they did not have the risk for us, they said we need Payfac services and they only offer payment processing services, they said they only work with merchants directly not via a party that would have many vendors under them,
twilit raptor
Ah, you'll want to reach out to our Support team if you have concerns about your use case being supported:
https://support.stripe.com/?contact=true
We do have Stripe Connect for building marketplace like solutions:
https://stripe.com/connect
woven phoenix
i did do that, but they just directed me to developer documentation, i am trying to get a written confirmation that it would work
twilit raptor
I won't offer that
woven phoenix
yes I found the stripe connect page, i belive yall can do it
twilit raptor
If you have questions about our API I can help with those.
woven phoenix
okay perfect, if my cto has any questions, I can share them, would that be in this thread?
also would someone from support be able to give us a written confirmation?
do you know if that something they can do?
twilit raptor
also would someone from support be able to give us a written confirmation?
I'm not sure, that's pretty far outside of what we help with in this forum.
twilit raptor
okay perfect, if my cto has any questions, I can share them, would that be in th...
If they have questions they can also come ask them here. The threads here are meant for synchronous discussion and get closed if one isn't ongoing, but they're always welcome to open new threads if they have new questions.
woven phoenix
gotcha, is this 24/7, would you be able to get on a discord call to help clarify issues? or is it only text