#avant-mittal_unexpected

1 messages ¡ Page 1 of 1 (latest)

raven nestBOT
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forest relic
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Anything you save to a Confirmation Token and/or a Customer can potentially be used to prefill Elements fields

limber adder
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The data is getting saved to the confirmation token.
If I confirm the payment using the payment_intent client_secret in the confirm event handler in the frontend - then the address does get saved with the link account. But if I send the confirmation token to the backend and confirm payment at the backend - user does get their Card data saved. Only the shipping address doesn't get saved...

forest relic
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Can you share some oject IDs that demonstrate this? pi_xxx IDs maybe

limber adder
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Ok, let me try...

forest relic
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user does get their Card data saved
Saved where? To Link?

limber adder
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Yes

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Next time I authenticate - the card is there but the address is not there

forest relic
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Do you have any examples for me yet?

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Hard to diagnose the issue without any concrete examples of one that works as required, and the other that doesn't

limber adder
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Please note - all of this is from test env.
Here is an example which doesn't work:

Confirmation token: ctoken_1QPOh2Ga6HGoFSSGAgrcPgF0
PI: pi_3QPOh6Ga6HGoFSSG0Pm0JI82
Customer: cus_RHyeVNYatqtCDg

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Working on an example which works

forest relic
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To confirm, by 'doesn't work' you mean the address fields aren't prefilled when you auth with Link again?

raven nestBOT
limber adder
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Yes

dire spear
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Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

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Link seems to only pre-fill shipping information, but not billing address. Which one are you trying to collect?

limber adder
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I aim to capture both. But for me - neither gets captured when confirmation token is used at backend to process the payment

dire spear
limber adder
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When I use the Stripe elements and login via the same user - it only fetches my card details. Stripe address element does not get prefilled with the address user entered last time.

dire spear
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This PI that you shared - pi_3QPOh6Ga6HGoFSSG0Pm0JI82 is related to the first payment - when the info should be saved in Link - or the second payment - when the info should be retrieved from Link?

limber adder
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When the users are coming to purchase another product and they enter the same link email ID they provided to us - we want them to see their last stored card and address details so it's a faster checkout process for them for future purchases

dire spear
limber adder
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This is how we want this to appear..

image.png
limber adder
dire spear
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Okay, we might need to reproduce this issue to understand it fully. Please use this link to create a support issue with my engineering team directly and share a link to your test site, if possible: