#alexesch_code
willow karmaBOT
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- alexesch_code, 23 hours ago, 24 messages
raw temple
hi
scarlet spindle
👋 happy to help
raw temple
this subscription had a quantity of 2
https://dashboard.stripe.com/test/subscriptions/sub_1QMiMJJaf89hC41IW87mYJKi
after changing the quantity to 1, a proration has been created
but if i'm createing a new subscription, for the same customer |
https://dashboard.stripe.com/test/subscriptions/sub_1QNVIbJaf89hC41IMWan6pQ9
proration credits are not applied
yesterday i already had a chat with your colleague
scarlet spindle
yes I was chatting with you yesterday
scarlet spindle
what's the subscription ID?
raw temple
original subscription sub_1QMiMJJaf89hC41IW87mYJKi
new : sub_1QNVIbJaf89hC41IMWan6pQ9
raw temple
oh, wait
just a sec
it was applied
right?
nevermind, seems working fine
thank you!
but, one more question
if i will create a subscription
with quantity of 2
where the item price is for example 100$
so total is 200$
i'll set this subscription to pause
scarlet spindle
yes it is applied
raw temple
and, in 2 weeks, i'll unpause it and will change the quantity to 1
that is, instead of $100 proration, I will receive about $96, since several days have already passed since the start of the subscription?
but subscription was on "pause_collection"
scarlet spindle
and, in 2 weeks, i'll unpause it and will change the quantity to 1
I'm not sure why you're doing that to be honest
raw temple
is very complicated to explain, requrements from sales team
just tell me one thing
i'll create a new subscription, today
with quantity of 2 and item price of 100%
just after the creation of this subscription, i'll pause it ('pause_collection')
in 1 month, i'll unpause it, and will change the quantity to 1
the proration will be 100$ or about 90$ because 1 month have passed after the subscription creation?
scarlet spindle
let's step back for a second
raw temple
ok
scarlet spindle
maybe the sales team requirement can be met in a simpler way
could you just describe what they asked you to do?
willow karmaBOT
raw temple
well, not sure
ok,
we sell kits, kits are packages containing some specific things inside, which after the buyer receives them, they must be sent back to us.
looks like
order is completed
-- new subscription is created and suspended
kit is sent to the user's address
user receives the kit, does some manipulations and sends the kit back for use
we analyze the results and after some period activate the user's subscription
the gap between the purchase and the activation of the subscription is about 1 month
we are using this approach instead of payment intents, because payment intents are not increasing our MRR
so, what's why, i have to create and make user pay for the first subscription. and after, change the initial subscription and create a new one with prorated credits
surreal lion
hmm, I see. What's the specific blocker you ran into? You can test in test mode and use TestClocks if you're not sure of something. https://docs.stripe.com/billing/testing/test-clocks
raw temple
no, is not about testing
the question is
subscription price is 299
prorated amount it 297.21
is this because 2 days have passed between the creation of the main subscription and today?
surreal lion
yes, proration is calculated down to the second
raw temple
ok, is that possible to get somehow, the proration amount use have right now on his account?
surreal lion
looking at in_1QNVIYJaf89hC41IdHuarAYU which is where the proration was included it's basically 99% of the price :
raw temple
so, if i have to create a new 299$ subscription, but the customer has been prorated with 297, i'll check his proration balance, and manuall add him some credits?
surreal lion
you can look at pending invoice items (for existing floating proration from a previous change, that haven't been invocied yet) or the customer's balance(which is credited when an invoice that is negative due to proration is charged) yes
https://docs.stripe.com/api/invoiceitems/list#list_invoiceitems-customer for example to see floating proration
raw temple
i think there are no way to get current user balance, right? only by using allBalanceTransactions?
ok, i'll check about all invoice items
thank you!
surreal lion
you can get the current balance, it's just https://docs.stripe.com/api/customers/object#customer_object-balance