captainplantain_best-practices | Stripe Developers | Page 1

peak ridgeBOT Oct 14, 2024, 10:17 PM

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vapid quarry Oct 14, 2024, 10:19 PM

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Hi there

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No, it's not possible to take an existing Subscription and associate it with a different Customer object

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update the sub from one payee to another
Can you share more about this? It's possible for a Customer to add a new PaymentMethod but I'm not quite sure that's what you're looking for

glacial hatch Oct 14, 2024, 10:22 PM

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Okay, I figured. Thanks. Curious to hear more what the best practice is in this case.

peak ridgeBOT Oct 14, 2024, 10:23 PM

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glacial hatch Oct 14, 2024, 10:23 PM

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vapid quarry > update the sub from one payee to another Can you share more about this? It's p...

Adding a new payment method is easy enough but if the person paying is completely different, I expect that we wouldn't want another person to have access to updating that payment data

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I don't recall if you can update the customer's name

dusty pebble Oct 14, 2024, 10:24 PM

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Hello! I'm taking over and catching up...

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You can update a Customer's name, yep.

glacial hatch Oct 14, 2024, 10:25 PM

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Can the business update their own payee's name from the customer portal?

dusty pebble Oct 14, 2024, 10:25 PM

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So one possible approach would be to change the Customer's details to match the new person, and update the Payment Method being used. I don't know if that will work for you or not, it depends on if you're using that same Customer for any other purpose.

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I don't think so, no. You'd need to build something custom for that on your end.

glacial hatch Oct 14, 2024, 10:27 PM

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I'm just trying to avoid having to ask customers to share PII so that I can update their account. I guess, at minimum, I'd have to manually update their email and name so that they can access the Customer Portal

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Other than going with my current route of canceling their sub and then having the new person re-buy the sub

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I'm also unsure of any tax implications of manually changing a customer entry.

dusty pebble Oct 14, 2024, 10:32 PM

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I can't speak to the tax piece, but I will say we don't generally recommend you reassign a Customer from one person to another. Customers in Stripe are designed to represent a particular entity that pays you, be it a person/business/org/etc. They're not designed to be transferred from one of those to another.

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Our recommended approach in this case would be to cancel the Subscription and start a new one using a separate Customer object.

glacial hatch Oct 14, 2024, 10:33 PM

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dusty pebble Our recommended approach in this case would be to cancel the Subscription and st...

Okay thanks. That's in line with what I could gather but wanted to make sure I was missing some other solution. Appreciate the info.

dusty pebble Oct 14, 2024, 10:33 PM

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Happy to help!

glacial hatch Oct 14, 2024, 10:35 PM

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dusty pebble Happy to help!