stacknil_api

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[dense pumice]

what I want

[mint ether]

Hi there, is this a question about why Google Pay/ Apple Pay not available in your checkout page?

[dense pumice]

but got

[mint ether]

Do you have an active card in your Google Pay / Apple Pay wallet?

[dense pumice]

yeah, my checkout page already support link, but no button like this

[dense pumice]

have enabled already

I viewed all the parameters of create checkout session api, but there is no config for the button

[mint ether]

Do you have a URL that I can visit to view your checkout page?

And I'm not asking about whether you have enabled Google pay/ Apple Pay, I'm asking if you have an active card in your Google Pay / Apple Pay wallet.

[dense pumice]

this is our test page
https://checkout.stripe.com/c/pay/cs_test_a1S05dy16yGR5LDMEY3XZMPuVCucYqXo4NJiobWJBJtGktC7y7uxtyPkd1#fidkdWxOYHwnPyd1blpxYHZxWjA0S0FvQU1PXWNMNGxjMW5UR3VdakNmSldnPXVxbTxnRFRkfE9OQm9hXDxVQj1EZERKaENdUEZvX3U1QUlGUDVQMTFIQz1NdHF3TGZrSjZoM2R9XXNxYkxdNTV9XTZXU1FGcicpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPyd2bGtiaWBabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl

I have enabled link already

[mint ether]

Looks like you are running an experiment

So 50% of the checkout session will have treatment payment methods, where Apple Pay and Google Pay are not available

[dense pumice]

I only need open link button

I have change to this beacuse I have no method to show the button, and just make experiment

[mint ether]

I can't view your Link settings now because of the experiment, can you double check and confirm Stripe Checkout is enabled for Link?

[dense pumice]

I just create a new payment configuration

only enable card and link

[mint ether]

Ok, can you use this configuration to create a checkout session?

[dense pumice]

ok, I will try

https://checkout.stripe.com/c/pay/cs_test_a1bY20phybruoO4pDgtOY3Ojkemx2QG29IOuCl5s3bZM8y84kqyMRGtq6X#fidkdWxOYHwnPyd1blpxYHZxWjA0S0FvQU1PXWNMNGxjMW5UR3VdakNmSldnPXVxbTxnRFRkfE9OQm9hXDxVQj1EZERKaENdUEZvX3U1QUlGUDVQMTFIQz1NdHF3TGZrSjZoM2R9XXNxYkxdNTV9XTZXU1FGcicpJ2N3amhWYHdzYHcnP3F3cGApJ2lkfGpwcVF8dWAnPyd2bGtiaWBabHFgaCcpJ2BrZGdpYFVpZGZgbWppYWB3dic%2FcXdwYHgl

no link button

when I preview, there also no link button

when I enable google pay, the button is showed, but no with link😿

[mint ether]

I'm still working on this.

[dense pumice]

ok, I'm waiting for you

[mint ether]

This is going to require a bit more investigation. Sorry to redirect you, but can you write in to https://support.stripe.com/contact/email with the information that you provided. We'll respond via email/ticket after looking into it further.

[dense pumice]

yeah

but I can't find the email addresss in the page

none clickable

?

[mint ether]

You can also drop them an email https://support.stripe.com/contact/email

[dense pumice]

there no email address

[mint ether]

https://support.stripe.com/contact/email there's a form in this page and you can contact support through it

[dense pumice]

ohoh, thanks

I can only sesarch, no entry to submit a form

[mint ether]

Hmm looks like the support UI is changed

Can you click on the "Contact support" button and reach out to support?

[dense pumice]

none clickable

[mint ether]

Can't you click on this "contact support" button?

[dense pumice]

yeah, not clickable, I use chrome

[mint ether]

I'm also using chrome. Do you have some extensions / plugins that could intercept the page?

Or try with another browser like Safari

[dense pumice]

I have changed to safari, and it is ok now(maybe the extensions in chrome cause the issure)