#aw-shreyas_unexpected

1 messages · Page 1 of 1 (latest)

unborn sandBOT
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zinc vine
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hi there!

dry hill
zinc vine
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before creating a new subscription, you could check if that user already had a subscription before that they cancelled, or if their payment method was already used in a Subscription before. and if so, prevent them from creating a subscription with a free trial.

dry hill
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Actually in my application there is a upgrade/downgrade feature so when go from free to paid (it is upgrade) but when go from paid to free its downgrade and we allow this downgrading functionality

zinc vine
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got it, but it's completely up to you to prevent users from downgrading or upgrading. you have to do some checks on your end.

dry hill
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or if the subscription is deleted (cancelled) the stripe automatically refunds the charged amount ?

zinc vine
dry hill
zinc vine
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if you want to refund the user, yes.

dry hill
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Actually this is first time in my app that user has downgraded to the free tier. So, now if I refund the amount manually, stripe wont do double refund rite

so meaning if paid subscription amount is $50, and if I refund the amount to user manually, there wont be refund processed like $100. Is my understanding correct ?

zinc vine
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I'm sorry I don't really understand. what is your end goal here and what are you trying to do? a specific example would help, like:

  • User subscribed to a monthly subscription for $5 per month
  • Then user downgraded to a free trial on the 15th of the month
  • Now I'd like to refund the user for the unused time, so $5/2 = $2.5
  • Etc.
dry hill
zinc vine
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in this case in the Subscription you'll find an Invoice. In the Invoice you'll find a PayemntIntent. And then you create a refund for that PaymentIntent, and the user will be refunded $50.

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I recommend testing this in test mode to make sure it works as expected.

dry hill
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So you are suggesting to not to do via manually ?

unborn sandBOT
zinc vine
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what do you mean by "manually"?

dry hill
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Since I need to test the API and it should work at that moment when user is downgrading.

remote vortex
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Hi taking over here

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You can do this via the api or dashboard doesn't matter

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Up to you

dry hill
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Okay do we have any functionality related to pro rata ?

remote vortex
dry hill
dry hill
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just confirming with you since you know better than me 🙂

remote vortex
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Why would it be double?

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We only refund what you tell us to refund

dry hill
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ohh ok ok, Can i do a custom refund as well, meaning I dont want to use the pro rated refund but refund like $35, I need to jst create the refund on that payment Method ?

remote vortex
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You control the amount you refund

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At most it can be the payment amount

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You can always do a partial refund

dry hill
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yeah i need to do customized refund. Not the pro rated refund 🙂

remote vortex
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Yeah, so you'd just pass the payment intent id and the amount you want refunded