#paulo-s_api

1 messages Ā· Page 1 of 1 (latest)

supple windBOT
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sweet marsh
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Hi
You can estimate how much are Stripe Fees, but you can't determine exactly what are the Stripe Fees before processing the Payment.

boreal halo
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What would be your recommendation if we want to keep an exact net percentage of 3% from every transaction?

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to ensure our business runs smoothly

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and/or how would you estimate Stripe fees?

sweet marsh
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One option I think is to use Separate Charge and Transfers

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In your case you probbaly have 1 single Connected Account involved

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So you accept the payment

boreal halo
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Our business case is for Sports Venues, meaning that our connected accounts and their clients are based in the same region, although our business can be on a different region

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Yes, 1 single connected account involved

sweet marsh
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You keep 3% and you transfer the remaining Amount to the involved Connected Account

boreal halo
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And in that case the connected account pays the fee?

sweet marsh
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No you'll pay the fees, but you can substract that from the transfer too (like the 3%)

boreal halo
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And is there any problems in terms of accountability or taxes?

sweet marsh
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Ah don't know honestly, this channel is for technical integration question only

boreal halo
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What about refunds?

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Our plataform will allow clients to request refunds or even cancel bookings if within the booking policy time

sweet marsh
boreal halo
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We'll also give the option to Connected aCcounts to refund clients manually on the pltaform

sweet marsh
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That means, you platform is responsable for the refunds

boreal halo
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So we won't be at a loss?

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This support is literally on šŸ”„

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(in a good sense)

sweet marsh
boreal halo
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Gotcha

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It's really confusing, because in email support, the team talked about 1.5% fee + 0.25ā‚¬ for every transaction

sweet marsh
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If you want the Connect Account be responsible for the refunds/disputes , I think you can use Direct Charge, in that case you compute the 3%, and then you can make a reconciliation with each Connected Account, and reverse the (missing) Stripe fees back to each Connected Account as seprate transfers

boreal halo
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We want everything to be handled through our platform, from payments, refunds, financial reports, etc

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and taking a commision as simple as 3% + Stripe fees

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We have been using mostly Destination Charges, but we were struggling with calculating the fees

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So you think Separate Charges and Transfers should be the best option for our use case?

sweet marsh
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Yes I think so.

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I invite you to make multiple tests in the meantime, and do not hesitate to come here in you have any other issues.

boreal halo
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Will try, this has been a furstrating issue for many several weeks now, and it's putting our business on hold.

sweet marsh
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Happy to help!

boreal halo
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What about payouts by the way?

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Are we charged for payouts of Connected Accounts? Or our own payouts?

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Let's say that with Separate Charges and Transfers, we are always transfering the funds at each transaction to the Connected Account, is that how it should be?

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Or should we, for example, hold their funds for say 1 week, and only after 1-week transfer the funds (without the collected fees)

supple windBOT
sweet marsh
chrome bolt
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hi! I'm taking over this thread.