inzample_error

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[neat roost]

Hi there, is “192.168. (redacted local IP)” the IP address of your server?

[vale moth]

Hello, I believe it's the IP address of the terminal reader

Let me double check

Yes it's the IP address of the reader

The local IP address

This message is similar to HTTP and HTTPS web errors, is there something I need to maybe configure on the app / expo?

[neat roost]

https://docs.stripe.com/terminal/network-requirements#smart-readers can you confirm if your network fulfills these requirements?

[vale moth]

Yes it does

[neat roost]

https://github.com/stripe/stripe-terminal-react-native/issues/810 I found a similar discussion here, Can you use this guide (https://support.stripe.com/questions/the-stripe-terminal-javascript-sdk-is-encountering-dns-errors-when-connecting-to-an-internet-reader) to troubleshoot your network?

[vale moth]

Yeah that github ticket is mine, still unresolved.

I looked through that guide and tried that as well

My local network setup is not complex at all, just a simple wifi router network with a popular ISP

[neat roost]

Are you able to test with a different network?

[vale moth]

Yeah I did and tested with hotspot as well

I think this is more of an app-related issue rather than the network

[neat roost]

Are you using the latest version of Stripe terminal react-native SDK?

[vale moth]

This is usually the message you get when trying to do HTTP requests when they're not allowed (need to be HTTPS)

[vale moth]

Not latest but relatively new - as new as I can use because I'm on an older version of expo

[neat roost]

Ah, are you using expo go?

https://github.com/stripe/stripe-terminal-react-native/tree/main/example-app can you run the sample react-native app in the same network and see if you still get the same error?

[vale moth]

No, I'm using expo dev builds