#muhammad-hameed_api
glossy cloudBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1285985944461246539
đ Have more to share? Add more details, code, screenshots, videos, etc. below.
eternal steppe
Hello, can you send me the ID of an account that you saw this for? We shouldn't request the SSN multiple times as far as I know so something else may be going on.
Also to get a clearer picture: is this happening for all of your US accounts or just some of them?
glossy cloudBOT
restive cave
For example: this account acct_1PqIp7DEwXjksKGn is enabled but on dashboard it says that it will be paused soon and I need to provide complete SSN number. During account creation I provided last 4 digits of SSN.
eternal steppe
On that account I don't see id_number being passed in the API request that is providing the other info https://dashboard.stripe.com/test/logs/req_asaZOGc7j7nEeU
restive cave
On that account I don't see `id_number` being passed in the API request that is ...
id_number would be the full SSN number right? Do I must provide it? If so, is there a secure way to send it to stripe?
I'm already providing the last 4 digits of SSN
eternal steppe
In that speciifc API call, I do not see the last 4 being provided anywhere. Checking in to whether that field is asking for the full number or not
restive cave
id_number would be the full SSN number right? Do I must provide it? If so, is th...
https://docs.stripe.com/connect/required-verification-information Here it says SSN is only required when validation with last 4 fails
its showing up on the account page
Oh wait, I think I have given the wrong account id. Please check this one acct_1PybBADAMQedr1HW
snow fossil
Hello! I'm taking over and catching up...
That account also doesn't have id_number specified in the creation request: https://dashboard.stripe.com/test/logs/req_p0NoOB4xd0xgM3
Are you providing it later, after the account is created, or is your intention to provide it when the account is created?
restive cave
That is strange, the last 4 digists of ssn were supposed be passed while creating the account. I try creating another account and see if the SSN still shows up one the account page.
What I want to know is: Do I need to give complete SSN number or just last 4 digit will be enough for verification.
And if I have to provide complete SSN number. Is there a secure way of doing this? Like we create tokens from frontend for card details.
snow fossil
Our recommended approach is to use hosted onboarding, so the account holder is providing the information directly to Stripe on a Stripe hosted page. If you don't want to use hosted onboarding you need to handle the raw data on your end.
I should say hosted or embedded onboarding. See here: https://docs.stripe.com/connect/onboarding
restive cave
Okay thanks, and complete SSN is a must for US based accounts?
snow fossil
It depends on several factors, and is subject to change. It is typically required though, yes.
restive cave
Okay thanks for your time Rubeus.