#nick_code

1 messages ¡ Page 1 of 1 (latest)

little narwhalBOT
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still parcel
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The entire stacktrace is in elements code.

image.png
digital belfry
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Hi, let me help you with this.

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Do you have a website where I can reproduce the error?

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Could you please share the complete frontend code?

still parcel
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the entire frontend code is too complex.

const STRIPE_OPTIONS = {
  layout: {
    type: 'accordion',
    defaultCollapsed: true,
    radios: true,
    spacedAccordionItems: false,
  },
  fields: {
    billingDetails: {
      name: 'never',
      email: 'never',
    },
  },
} as StripePaymentElementOptions;

 <Elements
        options={{
          clientSecret,
          appearance: {
            variables: {
              colorPrimary: organisation?.theme?.button_color_1,
              colorBackground: organisation?.theme?.sections ?? 'transparent',
              colorText: organisation?.theme?.text_color,
              colorDanger: '#df1b41',
              borderRadius: '8px',
            },
          },
        }}
        stripe={stripe}
      >
         <PaymentElement
          id="payment-element"
          onChange={(e) => {
            onMethodChange(e?.value?.type);
          }}
          options={STRIPE_OPTIONS}
        />
        <CheckoutButtons />
      </Elements>
digital belfry
#

Ok, I see there's an incident ongoing about iDEAL and Payment Element

still parcel
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What can we do to fix it. Our clients are losing a shit ton of revenue haha

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I see there are breaking changes in the docs around ideal payments, but it's weird to me it breaks existing code.

We can of course implement that new flow and push to production, but would take some hours, which is not great

digital belfry
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I would say you could disable iDEAL from the Dashboard for now, please write in to Stripe Support to be notified when it's mitigated and you can turn it back on

little narwhalBOT
digital belfry
still parcel
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99% of our rev is ideal

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let's not

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Or are you guys implementing a fix on the libraries at the CDN and do we just wait?

I see there is no incident on the status page

tame oasis
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Can you please share your account Id ?

still parcel
tame oasis
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Thanks for sharing, our team are currently investigating..

tame oasis
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A fix is currently deploying...

still parcel
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Thanks for the heads up

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What's the usual ETA on deployments like this?

tame oasis
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It would take ~1hour for this one I think...

little narwhalBOT
still parcel
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Looks like everything is up and running again. Can you confirm? @tame oasis

proven igloo
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the deploy is in progress yes. If you have a support ticket open they'll send you comms when we consider the issue resolved(we might also do some proactive outreach with direct email)

little narwhalBOT
simple gull
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@still parcel this should now be resolved, let us know if you're still seeing issues