ashish_webhooks

[fickle kestrel]

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[marble rapids]

If the payment is failed for a subscription, invoice.payment_failed event will be sent. Here's the guide on how to handle the payment failure: https://docs.stripe.com/billing/subscriptions/webhooks#payment-failures

[granite latch]

Oh ic, stripe won't send an event like subscription paused or deleted as well?

If that's the case I'll just listen for that event and assume they want to delete their subscription

I'm also reading that the state will move to 'incomplete_expired' if they don't settle the payment within 23 hours, but I assume it won't send any event for subscription right?

[marble rapids]

If the subscription is deleted, customer.subscription.deleted event will be sent. You can refer to this subscription related event list for different scenarios: https://docs.stripe.com/billing/subscriptions/webhooks#events

Payment failure doesn't meant that a subscription will be deleted

Stripe supports payment retry feature, and the payments can still be retried a few times before a subscription is canceled or moved to past due

The subscription settings can be configured in https://dashboard.stripe.com/settings/billing/automatic

[granite latch]

I see. Thanks for the clarification. I have another question, but it's more towards the API than webhooks, is that okay? I want my customers to be able to cancel their subscription, however in the API, I don't see a way to cancel on next billing cycle

[granite latch]

Oh thank you this helps!

[marble rapids]

For any future changes on subscription, Subscription Schedule API should be used: https://docs.stripe.com/billing/subscriptions/subscription-schedules/use-cases#installment-plans

[granite latch]

I'm actually more confused now... I'll try my best to understand

[rough sky]

Hi @granite latch I'm taking over this thread. Let me know if you have any other questions

[granite latch]

Oh thanks, so basically I have a subscription that users can subscribe to, I want the users to be able to cancel their subscription themselves with a button. When they cancel, it would be until the end of billing period since they've already paid for that period. How would I do this, because when I see the cancel subscription api, it doesn't let me set when to cancel