jay_api

[lean valley]

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[dawn condor]

Hi 👋

For whatever reason I cannot see that request. Can you share some others where you see this error?

[cyan hearth]

Sure thing! Here’s some other ID’s

ID: req_icHDOx4nGWNtvm
ID: req_rivYTvujtSte70

[dawn condor]

Unfortunately I can only see req_icHDOx4nGWNtvm, which appears to be the confirmation of a Checkout Session.

Taking a look at the related Payment Intent

Okay so the Payment Intent winds up in a requires_action status, which is where the next_action property is populated

I can see that in this request: https://dashboard.stripe.com/logs/req_O3J56low2GxYO8

It looks like the bank account that was used for this Checkout Session requres verification using micro-deposits

[cyan hearth]

I see, thank you! Is this the intended result for these people? Also how can I ensure an email has been sent to the user for whenever these micro deposits should pop up on the end user to verify? We just want to make sure the payment clears/gets accepted

Also apologies on the other id’s

[dawn condor]

It is the intended result if the customer is unable to instanly verify their bank account. You can review all the details for handling US Bank Account through Checkout here

https://docs.stripe.com/payments/ach-debit/accept-a-payment?web-or-mobile=web&payments-ui-type=stripe-hosted

We have sections on micro-desposits and micro-deposit failures

[cyan hearth]

Thank you so much! I appreciate the support. Here’s another “silly” follow up question I have regarding the micro deposits.

Is this handled right away by stripe once the user enters their manual account and routing numbers, meaning stripe sends an email and it’ll verify through stripe email or do I have to integrate the micro deposit verifications?

[dawn condor]

I apologize that all of this isn't together in one doc, but we do have a good section in this doc that goes into detail about the microdeposit verification flow:
https://docs.stripe.com/payments/ach-debit/set-up-payment?platform=web&payment-ui=stripe-hosted