tld_api

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[tender wigeon]

hello! do you have an example PaymentIntent id that you can share here for me to take a look?

[tender wigeon]

generally, we'd recommend that you disable the settings to automatically send receipts. Then decide if you want to send receipts to a customer by passing in the customer email into the receipt_email field. You can read about receipts here : https://docs.stripe.com/receipts?payment-ui=direct-api

[shrewd salmon]

hi @tender wigeon
here a sample ,; (TEST MODE) : pi_3PtPpQJvpnuUm53t0IUgyW2s

in the create-request payload , there is no receipt e-mail that I set, but it picks it up from the saved customer.

we have 400.000 customer entries inside many of them come with an e-mail address.

[wet heart]

it picks it up
What picks it up exactly? And what do you mean by this exactly?

If you didn't provide the receipt_email and your global email settings are disabled, then the email won't be sent.

Also, please not that we don't send any emails in Test mode.

I see you still have email receipts enabled in the global settings: https://dashboard.stripe.com/settings/emails

[shrewd salmon]

hi @wet heart
i know emails are disabled in test mode. but in live mode, we are receiving it.
as you see in the request payload there is no receipt e-mail but the customer-id is available.

if you look at the response of the payment-intent create, we have the receipt email address. that is the e-mail address of that customer provided.

the payment-intent created carries this receipt email adddress

[wet heart]

As I said, this is expected, because email receipts are enabled in your settings ☝️

[shrewd salmon]

i see ; so do you say if we disable the e-mail settings, it will not use the customer's e-mail address?

[wet heart]

Yes, that's what I expect to happen.

[shrewd salmon]

very clear, i will share it to the teams

[wet heart]

I understand you might not want to change settings on your main account, so it might be worth creating a separate Stripe account just to test these kind of things.