linqisnice_unexpected | Stripe Developers | Page 1

valid emberBOT Jul 30, 2024, 11:32 AM

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cerulean arrowBOT Jul 30, 2024, 11:32 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

linqisnice_unexpected, 43 minutes ago, 38 messages

cyan bobcat Jul 30, 2024, 11:32 AM

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Some code:

   var options = new PaymentLinkCreateOptions
   {
       LineItems = await CreatePaymentLinkLineItems(products, currency, connectedAccountId),
       PaymentIntentData = new PaymentLinkPaymentIntentDataOptions
       {
           Metadata = new Dictionary<string, string>
           {
               {
                   StripeMetadataKeys.OrderId, orderId
               },
               {
                   StripeMetadataKeys.Source, "regular_checkout"
               },
               {
                   StripeMetadataKeys.CustomerLanguage, customerLanguage.ToString()
               }
           },
       },
       Currency = currency.ToString().ToLower(),
   };

   var requestOptions = new RequestOptions
   {
       StripeAccount = connectedAccountId
   };

   var paymentLink = await new PaymentLinkService().CreateAsync(options, requestOptions);

manic pine Jul 30, 2024, 11:35 AM

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Removing TransferData doesn't automatically make it a Direct charge.
Using TransferData on the Platform makes it a Destination charge
Using StripeAccount header makes it a Direct charge on the connected account.

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I see that this plink was created correctly on the connected account. Maybe branding is inherited from the Platform account?

cyan bobcat Jul 30, 2024, 11:37 AM

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How would that happen? All I did was follow the stripe account link. Seems srtange that inheriting branding from the Platform account would be default?

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How can I check that?

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might it be this?

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or nvm that was only onboarding experience

manic pine Jul 30, 2024, 11:43 AM

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Did you provide the branding during the onboarding experience for the connected account?

cyan bobcat Jul 30, 2024, 11:44 AM

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you mean during the account creation via the account link? not sure i saw anything branding related

manic pine Jul 30, 2024, 11:48 AM

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cyan bobcat might it be this?

Where is this screenshot from?

cyan bobcat Jul 30, 2024, 11:48 AM

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the platform account

manic pine Jul 30, 2024, 11:49 AM

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Since your standard connected account (acct_1PiDhM4MJNJUC53F) has a full Stripe Dashboard, you can log in there and update the branding for the connected account.

cyan bobcat Jul 30, 2024, 11:52 AM

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but do I have to do that for all accounts that connect? Isn't there a more frictionless way of doing this?

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Like upon registration etc

manic pine Jul 30, 2024, 11:56 AM

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I am pretty sure Connect onboarding should prompt you to add branding for your account, especially Standard.

cyan bobcat Jul 30, 2024, 11:56 AM

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ill try again

valid emberBOT Jul 30, 2024, 11:59 AM

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manic pine Jul 30, 2024, 11:59 AM

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But otherwise the Connected account will always be able to re-configure branding in their own Dashboard.

cyan bobcat Jul 30, 2024, 12:01 PM

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@manic pineAlright! I just noticed it's prompting me to log in when I follow teh account link. Didn't know you had to log in first. Is that because it's a standard account, so they first need to create a stripe account+

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didn't see anything related to branding when i tried but it might be because i used an existing account, idk

manic pine Jul 30, 2024, 12:08 PM

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Normally you should create a new account via the link.

cyan bobcat Jul 30, 2024, 12:08 PM

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then how do I proceed from here?

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there's no option

manic pine Jul 30, 2024, 12:09 PM

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Type the email?

cyan bobcat Jul 30, 2024, 12:10 PM

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Ah i thought it was prompting me for an existing stripe mail

manic pine Jul 30, 2024, 12:10 PM

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No, no this is to create a new Stripe account

cyan bobcat Jul 30, 2024, 12:11 PM

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Yes, sorry. I have a fever so my head is scrambled lol

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im trying the flow from scratch

edgy junco Jul 30, 2024, 12:14 PM

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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

cyan bobcat Jul 30, 2024, 12:15 PM

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yes sec, just trying it again!

edgy junco Jul 30, 2024, 12:16 PM

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take your time.

cyan bobcat Jul 30, 2024, 12:17 PM

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Ok I think with a completely new account it does work. It uses the default branding for a new connected account

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It does use the platform's logo/icon, however

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is that by design?

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or is it some setting I have?

edgy junco Jul 30, 2024, 12:20 PM

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I'm not sure I understand

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what are you seeing? and what are you expecting?

cyan bobcat Jul 30, 2024, 12:40 PM

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I guess no logo at all, but it doesn't matter much

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im seeing the platform logo

manic pine Jul 30, 2024, 12:41 PM

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And you didn't set it for this connected account?

valid emberBOT Jul 30, 2024, 12:48 PM

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manic pine Jul 30, 2024, 12:56 PM

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Perhaps if a different logo is not provided, a Platform logo will be used.

cyan bobcat Jul 30, 2024, 1:28 PM

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No didnt set it for that connected account

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ok then that's ok, it's just the logo

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it's not a huge problem, was just wondering if it was default behavior

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thanks a lot!

bleak gazelle Jul 30, 2024, 1:34 PM

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If you have not added branding for your Connected Account, Stripe uses the Platform account's branding and that seems to be the issue here. You'd want to set the branding on the Connected Account, https://docs.stripe.com/get-started/account/branding#branding-with-connect.

#linqisnice_unexpected