jessy-extracadabra_error | Stripe Developers | Page 1

toxic merlinBOT Jul 22, 2024, 9:20 AM

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topaz owlBOT Jul 22, 2024, 9:20 AM

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jessy-extracadabra_error, 4 days ago, 16 messages
jessy-extracadabra_error, 5 days ago, 9 messages

toxic merlinBOT Jul 22, 2024, 9:20 AM

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tawdry hedge Jul 22, 2024, 9:21 AM

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👋 happy to help

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the problem is explained in the error.message "The BIC for the provided IBAN cannot be found"

pastel pecan Jul 22, 2024, 9:23 AM

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Sorry, the error message is not relevant

tawdry hedge Jul 22, 2024, 9:24 AM

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this means that we tried to find the BIC for the provided IBAN and we couldn't find it

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which usually means that your customer didn't provide a correct IBAN

pastel pecan Jul 22, 2024, 9:27 AM

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hum i don't understand the IBAN is valid,

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this function confirmSepaDebitSetup does not control the BIC ?

tawdry hedge Jul 22, 2024, 9:29 AM

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pastel pecan hum i don't understand the IBAN is valid,

how can you be sure?

pastel pecan Jul 22, 2024, 9:30 AM

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the stripe element type "iban" does not return any error

tawdry hedge Jul 22, 2024, 9:30 AM

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that doesn't mean it's a valid IBAN with a valid bank

pastel pecan Jul 22, 2024, 9:32 AM

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hum, how can I know if it's an valid bank ?

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before fill the IBAN

tawdry hedge Jul 22, 2024, 9:33 AM

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I'm not sure I understand

pastel pecan Jul 22, 2024, 9:34 AM

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sorry

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if the Stripe Element does not control, the bank, how to know if the bank is valid ?

tawdry hedge Jul 22, 2024, 9:38 AM

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when the payment method is created

pastel pecan Jul 22, 2024, 9:39 AM

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humm, ok and there is a list of invalid bank ?

tawdry hedge Jul 22, 2024, 9:41 AM

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I'm not sure we're on the same page here

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I'm not saying that we have a list on "unsupported" banks

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I'm saying that the IBAN provided is wrong and thus it's not linked to a SEPA bank with a BIC

pastel pecan Jul 22, 2024, 9:47 AM

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So, if I understand, there is some IBAN not linked with a SEPA bank with BIC and stripe element does not detect that ? we can see this problem when the payment method is created ?

tawdry hedge Jul 22, 2024, 9:48 AM

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no I really think it's just a customer mistake

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they either had a typo

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or they were trying to test a random IBAN

toxic merlinBOT Jul 22, 2024, 9:52 AM

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pastel pecan Jul 22, 2024, 9:56 AM

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I tried the iban, the stripe element mark as good, 🤔

mellow marten Jul 22, 2024, 9:57 AM

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the element just does a basic format check, not an online check of the details, so this is all normal really

pastel pecan Jul 22, 2024, 9:58 AM

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and there is way to know, if the Iban is valid before, the payment method creation ?

mellow marten Jul 22, 2024, 9:59 AM

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no

#jessy-extracadabra_error