#vickyh_error
novel cipherBOT
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tight matrix
Can you share the request ID (req_xxx) of this error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
cold beacon
req_xyFgj77Pobaarn here's the request ID
novel cipherBOT
hoary cypress
Hi @cold beacon I'm taking over this thread
Looks like pi_3PfCvvKPLd55usy711E6klYn was created in a different Stripe account, an account based in SG
cold beacon
Hi <@406488803839049749> I'm taking over this thread
Hi @hoary cypress , thanks for your help
the issue only occur when I change the country to malaysia, it didnt happen when I switch to other country
hoary cypress
You might want to check the publishable key that you configured in your frontend.
Make sure it matches with the backend API key that you use to create the PaymentIntent.
cold beacon
let me try using thailand because we also have thailand publishable key
does this request also pointed to SG? req_AUo2rg89lkRmBn
hoary cypress
Yes it is created in a Stripe account based in SG.
cold beacon
thanks jack, I will try to change the pk for malaysia
one question, may I know why it works on staging?
hoary cypress
Most likely becaused the publishable key at the frontend and the API secret key at tha backend match.