#mindsetinmeta_api
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mossy goblet
It would depend on the status of the Subscription. If incomplete_expired, then you'd need to create a new sub
glacial crane
what event should I listen to to update that?
mossy goblet
Update what specifically?
rose ploverBOT
glacial crane
I'm currently listening to invoice.payment_failed
update the subscription status
customer.subscription.updated?
or subscription_schedule.updated
blazing tinsel
customer.subscription.updated?
that one yes
blazing tinsel
customer.subscription.updated (sorry it wasn't clear, I replied to that specific message).
glacial crane
cool
thanks
when it's overdue but subscription status is incomplete_expired, then I'm assuming I should create a new checkout session for user to pay for a new schedule.
on the other hand, when it's overdue but subscription status is NOT incomplete_expired, what should I do to have the user pay again? create a checkout session with subscription ID?
blazing tinsel
it can't be in overdue and incomplete_expired at the same time. incomplete_expired is a very specific status for when the first Invoice of a subscription is never paid and thus the subscription was never activated/started, it goes to that status after 23 hours.
you probably want to step back a bit here and clearly lay out the scenario you're facing with specific examples and IDs etc so we can fully understand the use case
glacial crane
It's a monthly subscription. Tom paid for it on the 1st day of July. The next renew is August 1st. However, his credit card was not able to be charged automatically on the Aug 1st so the subscription status changes to _____________?
mortal epoch
hi! I'm taking over this thread.
it depends on your dashboard settings here https://dashboard.stripe.com/settings/billing/automatic
glacial crane
Stripe will automatically retry it?
mortal epoch
again, it depends on your settings on that same page
glacial crane
I'm using API. Can these be set up using API?
mortal epoch
the settings I shared can only be set in the dashboard.
then they apply to all Subscriptions created by your Stripe account
glacial crane
so I don't have to worry about retries.
Stripe handles that.
If all retries fail, the subscription status will be set to "canceled"
as I configured in Stripe
mortal epoch
yes that makes sense
glacial crane
meanwhile, what if I want to give a button for user to retry it manually?
Say user can click the button and pay for the overdue
mortal epoch
you can. the simplest option is probabbly to find the last Invoice of the Subscription, and send the users to the hosted invoice page: https://docs.stripe.com/api/invoices/object#invoice_object-hosted_invoice_url
glacial crane
thanks