#dan-lupashku_api

1 messages · Page 1 of 1 (latest)

wintry oasisBOT
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vocal pondBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

glossy oriole
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It looks like I'm getting the information I already know. Can someone give me some new information please?

jagged sail
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hello! Maybe can you share more on what new information you're looking for? Like what codename_duchess has already mentioned, you'll want to create a new account and install your app on it

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is there something specific about that suggestion that wouldn't work for you?

glossy oriole
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Yes, I just don't understand, is it not possible at all to use our own app?

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We will have to run some background processes that require sending API requests to Stripe.

We need to go through the oauth flow to get the access token.

While our app will be installed, we still won't be able to use it because we can't go through the oauth process.

Is that right, is there no way around this?

digital yew
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Hi @glossy oriole do you encounter any errors? can you share with us some screenshots so that we have a better understanding of the problem that you are facing?

glossy oriole
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I have read the docs and I understand why this happens, it's also explained on that page

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The reason is that we are the developers

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And the app is already installed

digital yew
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Ok, have you tried creating another Stripe account and install your app there?

glossy oriole
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No

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I know that it would work with a different account

digital yew
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Can you try it out?

glossy oriole
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Please try to understand my request

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Are we going to be able to use the app with our own account?

jagged sail
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maybe let me change the question slightly, have you tried using the app with your own account and are running into issues? From our perspective, if you have a Stripe App and it's installed, it should have whatever it requires to run. So are you saying that you tried the App that is automatically installed in your own account and are running into issues?

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if you are running into an issue with the App installed on your own account, can you explain what your App is doing and share the specific error message that it's running into, that'll allow us to better understand what you're trying to do

glossy oriole
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It will work internally indeed

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BUT

digital yew
glossy oriole
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We can not go through the oauth flow

digital yew
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It's your own app, why do you need the OAuth flow?

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You only need to use the OAuth flow when your app is installed in a different Stripe account.

glossy oriole
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But how should we get the access tokens?

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I want us to use it as a customer would use it

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So we want to have an oauth flow to get the access tokens and then make requests to the Stripe API to sync some of the information

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If we can not go through the oauth flow then how can we get the access tokens that we need?

digital yew
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Again, you can't use the OAuth flow on your own account.

glossy oriole
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Ok, so once we publish it we won't be able to use it with our own Stripe account?

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It's the same question but I just want to make sure that's the case and I'm not missing anything.

This doesn't seem right to me.

digital yew
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Yes you can use Stripe app in you own account, but you don't need to use the Oauth flow.

glossy oriole
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Yes - the app in the account yes

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But no oauth flow?

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So what is usable from the app is only what's in the Stripe dashboard.

All the other features which rely on API calls from our own services won't work because we can't go through oauth.

The app will be half broken - no data synchronization, no api calls from our servers, etc.

Is that right?

viral pilot
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hi! I'm taking over this thread.

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give me a few minutes to catchup.

glossy oriole
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sure, thanks

viral pilot
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I'm not sure I follow what exactly is the problem. can you clarify what is currently not working with your Stripe app? like are you getting an error message somewhere? if so, can you share it here?

glossy oriole
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No

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I want to install our own app

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But it says it's already installed

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And I can't install it because I'm the developer

viral pilot
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yes that makes sense

glossy oriole
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And I can not go through the oauth because of this

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If I can not go through oauth then I can't make API calls

viral pilot
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If I can not go through oauth then I can't make API calls
does it mean your app is trying to make API calls, but it fails with error message?

glossy oriole
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I can not go through oauth

viral pilot
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if so, can you share the error message?

glossy oriole
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I can not get the access tokens

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the problem is

  1. I need the access tokens
  2. I have to go through oauth to get them
  3. I CANN NOT GO THROUGH OAUTH BECAUSE IT SAYS THAT WE ARE THE DEVELOPER ALREADY AND WE CAN"T INSTALL IT
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nr 3 is the problem - we can not go thorough oauth to get the tokens

viral pilot
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you keep contradicting yourself.

  • first you say that your app is working fine with no errors
  • then you say your app is not able to make API call
    so is it working or not working? and if it's not working, can you share a concrete example fo what is not working?
glossy oriole
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let me ask you this

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how can I go thorough oauth with the app?

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I want to get the access tokens through oauth - how can I do that?

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by using the oauth link, correct?

viral pilot
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you cannot install your own app on your own account. you would need to create a brand new Stripe account to install the app.

glossy oriole
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yes, so this is my confusion and problem

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once we launch the app - we can't install it and use it for ourselves?

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and there'sno way around this?

junior sky
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Stepping in here to assist. If you want to self-install the Stripe App on the publishing account then my understanding is that you have two ways to do that:

  • Upload a test version of the app on a 2nd account marked as public so that it can be installed on your main account
  • Use a 2nd account to publish and just install it into the first, with the downside that your activity is distributed across two Stripe accounts
glossy oriole
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Ok, I understand

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If we go with option 2 and create a new account that we'll use to distribute the app, then:

  1. Would we have to go thorough the verification process with that account as well?
  2. Is the fact that that's a new account going to somehow impact the app distribution process?
  3. Is there anything else that could make things bad for us? Maybe you blocking the app because we're using a new account or something like that?
junior sky
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  1. Yes
  2. Not sure what you mean. It wouldn't be delayed because the account is new, no
  3. No it'd go through the normal review process
glossy oriole
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ok, are there any downsides that we're not aware of with this?

junior sky
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The main one is that as noted you'd have a separate Stripe account for app activity. That may be an issue depending on your app and how you integrate with Stripe overall. Something you'd need to assess

glossy oriole
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yeah, and I'm not very familiar with the apps

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I can't find any information about this though - how would our account impact the app

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or the other way around, how is the app going to impact our account

junior sky
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I don't understand what you're asking me. What is the purpose of your app? What does it do?

glossy oriole
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The main purpose is to sync our customers Stripe data with our CRM (We're a SaaS company)

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For starters the app won't have any interactions within the Stripe dashboard - we're just going to make API calls to sync some of the data

junior sky
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Then it shouldn't really be an issue then

glossy oriole
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And we are using our own app for ourselves, for sales. We'd also like to use the App we're building as well.

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Ok, I get this.

We could use a new account for this.

However, would we be able to use the same account if we use a different authentication method? Let's say by using Restricted API keys?

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In that case I guess we could do it since from what I understand only the oauth flow is not working for our own app, but we should be able to use restricted api keys because the app would already be installed in our account, right?

junior sky
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No, you can't self-install the app regardless of the auth method used

glossy oriole
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It is "installable" only in test mode?

junior sky
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No, I explained how it can be installed in livemode

glossy oriole
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But you just said that we can't self install the app

wintry oasisBOT
glossy oriole
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Ok, so I think there's a confusion.

Do you mean that we can not:
Self-install by going through the regular flow of approving the app,

BUT

We can still use the app because it is going to be installed in our account through the upload process?

junior sky
glossy oriole
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"You cannot install an app on the account that has published it through the Marketplace. The app will already be installed on your account through the upload process"

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So if the app is going to be in our account because of the upload process then why can't we use the Restricted API Keys authentication?

Is it because the customers can get they keys only once, at the instal ltime?

junior sky
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It'll be 'installed', but non-functional if that makes sense. That is my understanding

glossy oriole
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Okay, I see

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thank you

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and thank you for your patience

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I have no more questions 🙏

junior sky
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Of course, np! Let us know how you get on

glossy oriole
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Actually one more 😄

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sorry

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So all we want to do is actually synchronize some stripe data with the CRM.

We don't care about anything visual in the Stripe dashboard.

Is creating an app the right way to do it or is there a better way?

junior sky
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Yes you're essentially describing what was once called an 'extension'. Which reads data from Stripe accounts without actually charging payments. Extensions are deprecated now, and replaced by a Stripe App

glossy oriole
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ok, thank you