#cr_api
manic jewelBOT
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wise island
It also reflects the change in the dashboard
but still sending payouts daily 🤔 instead of holding it for 10 days first
digital dune
It is expected that it will send payouts daily, but after holding them for 10 days. I.e. if they start charging customers today, the first payout will happen in 10 days.
Or is it not the case?
wise island
Nop
Charge happened on 17th July
and it already initiated a payout to them
and says it will be processed tomorrow
also is there a way to stop the payout if the status shows "in transit"?
digital dune
Ok, I don't know much about how Payout timing works, I suggest you to reach out to Stripe Support: https://support.stripe.com/?contact=true
manic jewelBOT
wide flume
👋 taking over for my colleague as they need to step away
basically you didn't change the interval of when you receive payouts which is still on a daily basis
but instead of getting today yesterday's payout you would get that of 10days ago
wise island
but instead of getting today yesterday's payout you would get that of 10days ago
Nop. It paid out yesterday;s payments
If I send you IDs, can you have a look?
wide flume
what's your account ID?
wise island
what's your account ID?
acct_1M4ruOCu8ka7WPnc
The payment ID is: pi_3Pdbf6Cu8ka7WPnc1x5nb7CQ
Payout ID is: po_1PdkF6Cu8ka7WPncR2nheAJR
Connected Account ID is: acct_1PUEMbCm7CGGbvjG
wide flume
taking a look
wise island
where you can see that payout schedule is set as intended but doesn't work as intended.
I will be right back in 10mins
wide flume
as you can see https://dashboard.stripe.com/settings/payouts your payout is still set as daily