romaten1_unexpected | Stripe Developers | Page 1

solemn cipherBOT Jul 18, 2024, 8:24 AM

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upbeat prairie Jul 18, 2024, 8:27 AM

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Hi, let me help you with this.

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So, what's the exact question here?

worldly valley Jul 18, 2024, 8:29 AM

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I need the payment attempts for the invoice to be made throughout all seven days, rather than just one or two days before the invoice is deleted.

upbeat prairie Jul 18, 2024, 8:32 AM

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throughout all seven days
Do you mean the billing period is 24h and the Subscription runs for 7 days?

worldly valley Jul 18, 2024, 8:33 AM

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No.

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This means the invoice should be charged four times within one week, but the invoice in_1PZUWTCYIYr4SWC9gKwSS8v8 was voided after only three days

upbeat prairie Jul 18, 2024, 8:37 AM

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I see that your own backend sends a request to void the Invoice: https://dashboard.stripe.com/logs/req_L1pxhr0oCjY4zq

worldly valley Jul 18, 2024, 8:40 AM

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Oh, sorry. yes, we have auto deleting invoice, but on subscription delete. But subscription was deleted on failed charge

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pi_3PZVVICYIYr4SWC90764jnEI

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So after payment attempt was declined - subscription was delete. Am i right?

upbeat prairie Jul 18, 2024, 8:45 AM

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Got it. It says "up to 4 retries". Basically, if Stripe sees that there's no reason to retry anymore, it won't.

upbeat prairie Jul 18, 2024, 8:47 AM

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worldly valley

Did the customer receive an email?

worldly valley Jul 18, 2024, 8:49 AM

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I dont now, but - How can I intercept the deletion of a subscription before it is removed after stopping the payment attempts?

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solemn cipherBOT Jul 18, 2024, 8:51 AM

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upbeat prairie Jul 18, 2024, 8:54 AM

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What is set here on your account?

worldly valley Jul 18, 2024, 8:57 AM

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upbeat prairie Jul 18, 2024, 8:59 AM

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upbeat prairie What is set here on your account?

You could change it to the option I shared, then the Subscription won't be cancelled.

uncut drum Jul 18, 2024, 9:01 AM

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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

#romaten1_unexpected