ebellotpu6_code | Stripe Developers | Page 1

ionic heathBOT Jul 2, 2024, 9:22 AM

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spiral fulcrumBOT Jul 2, 2024, 9:22 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

ebellotpu6_api, 20 hours ago, 16 messages
ebellotpu6_api, 1 day ago, 16 messages
ebellotpu6_code, 6 days ago, 23 messages

ionic heathBOT Jul 2, 2024, 9:22 AM

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barren haven Jul 2, 2024, 9:24 AM

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Hi
What is the issue you are facing exactly ?

unborn verge Jul 2, 2024, 9:25 AM

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Please, let me 10 min

barren haven Jul 2, 2024, 9:27 AM

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Yes sure, take your time!

unborn verge Jul 2, 2024, 9:38 AM

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I am looking the error code

barren haven Jul 2, 2024, 9:38 AM

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Or you can search for the ID (req_xxx) of the failing API request:
https://support.stripe.com/questions/finding-the-id-for-an-api-request

unborn verge Jul 2, 2024, 9:45 AM

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okey

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A payment method of type card was expected to be present, but this PaymentIntent does not have a payment method and none was provided. Try again providing either the payment_method or payment_method_data parameters.

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this is the error I am getting when I try to pay again the subscription

barren haven Jul 2, 2024, 9:49 AM

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Could you please share the requestId of that APi call ?

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<https://support.stripe.com/questions/finding-the-id-for-an-api-request

unborn verge Jul 2, 2024, 9:50 AM

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req_4P1C9pOkK5l14S

barren haven Jul 2, 2024, 9:50 AM

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Thanks, checking..

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You are getting this error, when exactly ?

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How are you collecting a new payment method from the customer ?

barren haven Jul 2, 2024, 9:52 AM

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unborn verge req_4P1C9pOkK5l14S

here you seem to confirm the payment without a new payment method.

spiral fulcrumBOT Jul 2, 2024, 9:52 AM

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unborn verge Jul 2, 2024, 9:53 AM

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First I create a subscription, then I decline the 3DS from my client. So the payment fails. Then I retry with another payment method and when I want to notify the client that a 3DS secure is required to complete the payment, I am getting this error

slow wren Jul 2, 2024, 9:54 AM

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what does your code look like that does this?

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and I'm not clear, are you collecting a new card and trying to pay with that? or you want to retry/handle 3DS on the existing card?

unborn verge Jul 2, 2024, 9:55 AM

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📎 message.txt

slow wren Jul 2, 2024, 9:55 AM

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if it's the existing card, use https://docs.stripe.com/js/payment_intents/confirm_card_payment#stripe_confirm_card_payment-existing to confirm the Invoice's PaymentIntent and pass the ID of the customer's saved payment method.

unborn verge Jul 2, 2024, 9:55 AM

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and if it's a new card?

slow wren Jul 2, 2024, 9:57 AM

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use PaymentElement to confirm the Invoice's PaymentIntent: https://docs.stripe.com/billing/subscriptions/build-subscriptions?platform=web&ui=elements#collect-payment

unborn verge Jul 2, 2024, 10:02 AM

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this.stripe.confirmCardPayment(response.clientSecret).then((result: any) => {

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this is my client code to confirm

slow wren Jul 2, 2024, 10:03 AM

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well that code assumes that there's an Element already present on the page and will collect a new card from the details typed into that Element and charge it.

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hence why I mentioned the overloadded version of the function: https://docs.stripe.com/js/payment_intents/confirm_card_payment#stripe_confirm_card_payment-existing to charge an existing known card without using Elements and collecting a new one, if that's what you need.

unborn verge Jul 2, 2024, 10:04 AM

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this is what i am getting after this code line:
code: "payment_intent_incompatible_payment_method"
doc_url: "https://stripe.com/docs/error-codes/payment-intent-incompatible-payment-method"
message: "A payment method of type card was expected to be present, but this PaymentIntent does not have a payment method and none was provided. Try again providing either the payment_method or payment_method_data parameters."
payment_intent: {id: 'pi_3PY3JNId0VogbbwX277q3AXd', object: 'payment_intent', amount: 8198, amount_details: {…}, automatic_payment_methods: null, …}
request_log_url: "https://dashboard.stripe.com/test/logs/req_e8jyDElkFIiyIb?t=1719914598"
type: "invalid_request_error"

slow wren Jul 2, 2024, 10:05 AM

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unborn verge this is what i am getting after this code line: code: "payment_intent_incompatib...

yeah , probably because you don't have Elements actually set up or a CardElement/PaymentElement mounted.

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hard to say with just a single line of your frontend code really, but that's what it means to me.

unborn verge Jul 2, 2024, 10:14 AM

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In this page theres no payment element

slow wren Jul 2, 2024, 10:18 AM

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then the error seems expected? you're saying "confirm the PaymentIntent" but not providing an Element or a PaymentMethod ID.

unborn verge Jul 2, 2024, 10:22 AM

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but I have been able to confirm subscriptions in the first try. The problem its when I decline the authentication, and retry the payment another time

slow wren Jul 2, 2024, 10:24 AM

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can you review the links I shared?

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it's a bit hard to help you right now as it's not clear what you're asking or what you've tried, I think I've given many possible solutions

unborn verge Jul 2, 2024, 10:29 AM

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thats it!

unborn verge Jul 2, 2024, 10:29 AM

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slow wren hence why I mentioned the overloadded version of the function: https://docs.s...

thanks!!

#ebellotpu6_code