#nyxi_card-fingerprint
scarlet gulchBOT
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- nyxi_error, 2 days ago, 14 messages
- nyxi_unexpected, 2 days ago, 13 messages
- nyxi_error, 3 days ago, 20 messages
- nyxi_api, 4 days ago, 21 messages
zenith apexBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1256367419098665062
📝 Have more to share? Add details, code, screenshots, videos, etc. below.
daring spade
Well it absolutely should never be exposed for SEPA and it's a bug. And yes we consider it sensitive so we don't expose it client-side
mellow bloom
Okay. I believe it should have "secret key only" here then: https://docs.stripe.com/api/payment_methods/object#payment_method_object-card-fingerprint
(and for other applicable sources/pms I guess)
daring spade
agreed it should (And used to)
mellow bloom
Ok. That's all I have for today. I will just not expose the fingerprint to the user. They don't need it anyway. We just had an SVG with card branding built from a payment method and it put fingerprint on there
I'll just take that away
daring spade
thanks a lot for that example request, I've flagged internally as this shouldn't be happening 😅
mellow bloom
No problem
I have a followup, unrelated. When I click to seti_1PWgPML7ilRdQXxEPRBUWOwR on the dash, then click the mandate, it takes me to a "mandate form" with the text "By accepting this mandate form, you authorize Stripe to send instructions to your bank to debit your account and your bank to debit your account in accordance with instructions from Stripe..." - but there's no accept button or anything. What am I supposed to do with this page?
daring spade
I don't know what page you are talking about, can you share more details?
mellow bloom
Yeah I can Dm the link, there's PI in it
daring spade
I don't really get what you mean sorry. Like where are you clicking in the Dashboard? Are you looking at a Mandate's URL?
mellow bloom
I DM'ed you cause it's full of my business info
daring spade
yep replied above
ah no in the wrong thread lol
okay thanks for the picture. That really just shows you the mandate text associated with the Mandate. You're not supposed to do anything with it, it was signed/accepted by the Customer when they confirmed the SetupIntent
mellow bloom
Okay, I just don't see anything like that happening when I test it. I just put in the IBAN and business info and that's it
so the "accepted" part is just them reading the terms and clicking OK?
I don't see any kind of auth flow like 3DS
daring spade
the terms are part of PaymentElement
mellow bloom
Okay so it's just that sample text
daring spade
yep
mellow bloom
Alright. I hid that in my case and just present my own terms that cover these points ,so I assume that's fine
daring spade
Each bank debit scheme has different rules. ACSS Debit for example requires a more explicit approval step
mellow bloom
Okay
I guess I was thrown off by the wording, as it implies action is required: "By accepting this mandate form..."
daring spade
yeah I think you can ignore
mellow bloom
Cool. I will soldier on. We're almost there and I'm getting my Creditor ID sometime next week, then we'll start accepting payments that way from next month
daring spade
awesome, hope it all goes smoothly 🙂
mellow bloom
Unfortuantely that requires I pay for a Euro account at my bank, but it's not very expensive, and with only a 2.6 DKK cost per transaction, that should be covered by not paying 1.5% credit card fee
daring spade
yeah saving on that fee should be good in the long run but be careful with fraud!
mellow bloom
Yes I will only allow it for corporate customers we trust
Your average joe will remain on credit card
I will let you know that my bank was very confused by my request. I had to go through several support agents and explain what I'm trying to do in a Teams meeting. They did not understand how the funds would go to Stripe if I used my own creditor ID
daring spade
totally reasonable. We also added a feature to support microdeposits verification on SEPA Debit recently in beta which could help if you ever wanted to try it
yeah I'm not totally surprised
mellow bloom
totally reasonable. We also added a feature to support microdeposits verificatio...
That could be useful. Who do I contact for beta access here? We may as well have that flow in there to avoid problems with wrong IBANs or whatever
daring spade
I'd recommend contacting support https://support.stripe.com/contact/ and if you get nowhere let me know (fine to DM) and I'll get it routed to the right place
mellow bloom
Okay. I will say support quality seems to have improved over the last year or so, so I don't dread it as much as I used to
I'll contact and ask
daring spade
sounds good!
mellow bloom
What do I ask for exactly? I can't find any article about beta access for this for SEPA
daring spade
I was talking with koopajah on Discord who mentioned you have an ongoing beta for SEPA Debit payments where I can use micro-deposits to verify they own the bank account before debiting them. He recommended I reach out to ask for beta access directly to our support team. If you are unfamiliar with this can you escalate internally to someone familiar with that beta?
daring spade
^ use this I'd say. You will still likely get stonewalled because betas are really hard for support, there are so many. But if you get blocked just DM me with your account id and I'll figure it out
mellow bloom
They probably just move it to email. They almost always do that if it's any kind of complicated, but that's fine, no rush for this.
daring spade
oh yeah I'd recommend email upfront, don't do chat, they can't help with betas like this
mellow bloom
Too late, but they'll just move it there then. I'll let you know how it works out.
daring spade
sounds good!
mellow bloom
(when they reply on email)
daring spade
Okay got to run! Have a great week end!