#hammad_api
clear spadeBOT
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- hammad_error, 3 hours ago, 8 messages
wide quarryBOT
đ Welcome to your new thread!
â˛ď¸ We'll be here soon! We typically respond in a few minutes, but in some cases we might need a bit more time (e.g., server's busy, you've got a complex question, etc.).
âąď¸ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can start a new thread if you have another question.
đ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1255849505866387478
đ Have more to share? Add details, code, screenshots, videos, etc. below.
warm zealot
i m working in a webapp where customer book an event and each customer pay all participants amount it self when other participants join the event that amount should be transferred to that customer , for this purpose we have to attach bank-account to send money to their account.
leaden basin
Conceptually there's a misunderstanding here. What you describing is a way to facilitate payments between multiple parties (i.e. your platform facilitates the bookings for the host from their customers, and then you pay the money from those bookings to the host). Is that right?
If so, then you can't send money to a 'customer' in Stripe. You need to build a Connect integration where your 'hosts' become a Stripe account that is connected to your platform/account which enables movement of funds like you describe
warm zealot
actually, it is that a customer books an event and pay all money at once rather than each participant pay their amount and event he confirmed the event booking, now when each participant join the event we charge him and send this amount to organiser(which is also a customer) because he pays his money when booking that event. when event is successfully completed we transferre the service-provider(host) amount using connected-stripe-account and also charge plat-form fee from that amount.
now issue is that everything is working good i just facing issue to attach a bank account to a customer for transfer other participant amount to his account
leaden basin
now when each participant join the event we charge him and send this amount to organiser(which is also a customer) because he pays his money when booking that event
How are you doing that in Stripe today?
now issue is that everything is working good i just facing issue to attach a bank account to a customer for transfer other participant amount to his account
That's because conceptually it doesn't work that way. You'd instead transfer the amount to the Stripe conncted account associated with the 'customer', not the Customer object itself. From their it can be paid out to their nominated bank account
warm zealot
> now when each participant join the event we charge him and send this amount t...
How are you doing that in Stripe today?
this is not done yet i want to do this but as you mentioned that it is not possible.
stripe connected account is for service-provider who owns the event location/pitch.
because onboarding process is too lengthy and no customer will do this.
leaden basin
Yeah I think you need to elaborate on the structure of your business as I'm not fully understanding how everything comes together
warm zealot
my plat-form country is UAE
and connected-accounts type is standard and i follow Create separate charges and transfers charge type
leaden basin
But essentially, you can't move money to a Customer object so they can pay out funds like you're trying to. That can only happen with a Stripe account
warm zealot
is it possible to create stripe connect account without onboarding process for customer
i tried with custom type while creating stripe-connect account and throws error something like not supported in UAE
leaden basin
is it possible to create stripe connect account without onboarding process for customer
No
wide quarryBOT
warm zealot
Error: Platforms in AE cannot create accounts where the platform is loss-liable, due to risk control measures. Please refer to our guide (https://support.stripe.com/questions/connect-availability-in-the-uae) for more details.
Code :
const account = await stripe.accounts.create({ country: 'AE', type: 'custom', capabilities: { transfers: { requested: true, }, }, });
leaden basin
Regardless, custom accounts still need to be onboarded/verified. Ultimately the business model/fund movement you're trying to build isn't supported
Anybody who is accumulating funds/balance in Stripe to payout to their bank needs to be a onboarded/verified Stripe account
warm zealot
alright
can you please help me to create a connect account with type custom instead of standard
strange moat
Please follow this guide: https://docs.stripe.com/connect/custom-accounts
warm zealot
i tried this but it thorws above error
strange moat
Which error exactly?
strange moat
The error is self-explanatory. Have you visited the attached link and tried looking for the correct code for your desired country?
warm zealot
UAE country code is AE
and
it is not in supported countries but it is in
Platforms in the UAE: Platforms in the UAE can only use Custom accounts based in the UAE with the following charge types: destination_charges and separate charges and transfers. Destination charges using the on_behalf_of attribute are not yet supported for UAE platforms.
strange moat
What are you trying to achieve exactly?
warm zealot
i am trying to create a custom stripe connected account
strange moat
Could you please share the error Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request
warm zealot
req_AkITZXdOjGgoN1
strange moat
You need to remove this:
card_payments: {
requested: "true",
},
Since AE connected accounts cannot charge customers directly. Instead, your Platform will charge the customers and transfer the funds to the connected accounts.
strange moat
That's a different error.
strange moat
UAE country code is AE
and
it is not in supported countries but it is in
`Pl...
The docs suggest that you can't create Custom Connected accounts in AE.
Why do you want Custom account type exactly?
warm zealot
actually i just want to restrict the user on webapp and don't want to access stripe dashboard, but if it is not possible than we will move on with standard type
strange moat
You can try reaching out to Stripe Support and they might allow your account to create Custom accounts: https://support.stripe.com/?contact=true
warm zealot
sure thank you for your support