#manuel_best-practices
fathom salmonBOT
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boreal geyser
That depends on your retry rules. You can tell us how long to retry a payment for and what to do if all of those payments fail https://docs.stripe.com/billing/subscriptions/overview#failed-payments
icy ferry
the users have 3 days to retry the payment. if this does not happen, the plan will be cancelled and the user will have to make a new payment from scratch (as if it were the first time)
boreal geyser
Yep, there are dashboard settings for that. https://dashboard.stripe.com/account/billing/automatic
icy ferry
sorry i dont understand, what can i do with those settings? 😅
boreal geyser
Actually taking a step back, are you setting your subscriptions to charge your customer's automatically, or to send them an invoice and they pay the invoice manually?
icy ferry
no, I just want to have a history of their subscriptions. Like to show you what you were paying before the cancellation
is that possible?
boreal geyser
As in you want to make an API call to see previous invoices on the subscription?
fathom salmonBOT
cosmic sand
Hello! I'm taking over and catching up...
To clarify, you're asking if you can still see payment history for Subscriptions that have been canceled? If so, yes, you can, we keep a record of all of that.
And it remains visible.
icy ferry
To clarify, you're asking if you can still see payment history for Subscriptions...
yes, this is what I ask. Let the users know the plan they have or had in my project.
cosmic sand
You, as the Stripe account holder, can see information related to canceled Subscriptions in the Dashboard and API.
cosmic sand
You can retrieve things like Subscriptions, Invoices, Payment Intents, Charges, and other resources related to the Subscriptions in question.