#cajcek_webhooks
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- cajcek_webhooks, 5 hours ago, 17 messages
- cajcek_webhooks, 8 hours ago, 19 messages
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river crypt
Hello! What's your question?
fringe bay
Will this webhook be the best for listening to subscriptions when the payment is rejected after several attempts and the subscription is canceled?
there will be no conflict with invoice.payment_failed ?
river crypt
It might be best or it might not be, it depends on your specific situation. Are you using Subscription Schedules? What conflict are you worried about, exactly?
fringe bay
If the payment fails (I have a subscription cancellation in my API in the subscription database) in such a case. Then, during these few attempts, it may trigger me? (invoice.payment_failed). If so, how can I check how many payment attempts there are left?
river crypt
Sorry, I don't understand. You're canceling Subscriptions but leaving outstanding Invoices open to still collect payments, and you want to know when those payments fail? Or something else? What's your goal?
tidal torrentBOT
fringe bay
- I create subscriptions for a customer with a 7-day trial mode
- After 7 days I want to collect the payment and it fails
- Is the subscription canceled or does it try to collect the payment several times?
next case
- I am creating a subscription for a customer
- Successfully pays for half a year of subscription
- the 7th time there is an error
- When an attempt is made to collect the amount from the customer's card, a webhook is triggered every time the "invoice.payment_failed" error occurs?
- If the attempt to collect the amount fails, is the "subscription_schedule.aborted" webhook triggered?
river crypt
It depends on your retry and cancelation setting in the Dashboard here: https://dashboard.stripe.com/settings/billing/automatic
When an attempt is made to collect the amount from the customer's card, a webhook is triggered every time the "invoice.payment_failed" error occurs?
Yes.
fringe bay
> When an attempt is made to collect the amount from the customer's card, a webh...
Can I get some data from this webhook that there will be, for example, 1 more attempt to collect the amount?
river crypt
If the attempt to collect the amount fails, is the "subscription_schedule.aborted" webhook triggered?
Maybe? It depends on if you're using Subscription Schedules and if the underlying Subscription is canceled because of failed payments: https://docs.stripe.com/api/events/types?event_types-invoice.payment_succeeded=#event_types-subscription_schedule.aborted
fringe bay
> If the attempt to collect the amount fails, is the "subscription_schedule.abor...
no, without Subscription Schedules
river crypt
You can look at next_payment_attempt on the Invoice to see if there's going to be another attempt or not: https://docs.stripe.com/api/invoices/object#invoice_object-next_payment_attempt
If you don't use Subscription Schedules then no subscription_schedule.* Events will fire.
You probably want customer.subscription.deleted for when a Subscription is canceled: https://docs.stripe.com/api/events/types#event_types-customer.subscription.deleted
fringe bay
You probably want `customer.subscription.deleted` for when a Subscription is can...
hmm sounds good. How can I test, for example, 3 payment attempts if they fail and the subscription is finally canceled?
river crypt
You can use Test Clocks to advance time in test mode so you don't have to wait for things like payment retries: https://docs.stripe.com/billing/testing/test-clocks
fringe bay
ok last question
in this webhook:
invoice.payment_failed
How can I check how many payment attempts are left?
river crypt
You can't, you can only see how many there have been and if another one will happen or not.
fringe bay
Ok, and which field corresponds to "will there be 1 more attempt" or "when"?
river crypt
There's no way to know how many are left because sometimes we encounter certain types of failures that indicate retrying wouldn't do any good.
The property I explained above:
You can look at
next_payment_attempton the Invoice to see if there's going to be another attempt or not: https://docs.stripe.com/api/invoices/object#invoice_object-next_payment_attempt