edww112_code | Stripe Developers | Page 1

rotund stirrupBOT Jun 20, 2024, 11:37 AM

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gritty rose Jun 20, 2024, 11:38 AM

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Not sure which parameters you're referring to. What is it you're trying to do?

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Payment Intents are inherently one-time by default, no need to stipulate that it's not recurring

worldly fern Jun 20, 2024, 11:39 AM

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hello , let me explain a little

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i have a problem when someone try to pay with a certain card issuer , the transaction won't succed until i send them i link payment , i disscused with your it support via e-mail and they told me this : "Hi there,

Our internal team reached back to us and highlighted that Upon closer examination, it was noted that your example charge, ch_3OZAzmGg6ZL8Q6LK1cR5w0Ji, initiated via payment intent pi_3OZAzmGg6ZL8Q6LK1HtKoiHM, had the setup_future_usage set to "off_session". This setting has led to some ambiguity regarding the recurring nature of the transaction.

To streamline this process and prevent future transaction rejections by the issuer, we recommend explicitly setting recurring: false in your payment intent (pi_) creation. This clear delineation will satisfy the issuer's requirements, as they have indicated a policy against approving charges they interpret as recurring against their card product.

Implementing this solution should alleviate the current challenge and facilitate smoother transactions moving forward." . but i don't know how to set it ..

gritty rose Jun 20, 2024, 11:42 AM

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I'm taking a look at that payment

worldly fern Jun 20, 2024, 11:42 AM

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sure ,thank you

gritty rose Jun 20, 2024, 11:43 AM

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OK, what they told you is totally unrelated. Looks like the bank declined the payment with code 82 due to invalid CVC: https://stripe.com/gb/resources/more/a-complete-list-of-decline-codes#list-of-card-decline-codes

Card decline codes: A complete list and what they mean | Stripe

Card authorisation declines can happen for a variety of reasons. This list of card decline codes will explain the different types of declines and what they mean.

worldly fern Jun 20, 2024, 11:43 AM

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ok but let's not reffer to this specific transaction

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this happens , it's a general problem since a long time

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with the payments made by this specific card issuer

gritty rose Jun 20, 2024, 11:44 AM

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Sure, bank declines should be expected. Not really sure what is unexpected in this case. You'd need to provide some other example but that payment is likely unrelated to your integration

worldly fern Jun 20, 2024, 11:44 AM

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give me a second

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the problem is with this issuer :
PREPAY TECHNOLOGIES LTD , i will give you an payment id example : ID
pm_1PQCPpGg6ZL8Q6LKFNN8SUYn

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this happens to anyone that tries to pay with this card issuer

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i've disscused several time with stripe and the card issuer

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and from the card issuer there is no problem , stripe came with the solutios mentioned above

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to change the payment intent to off_session

gritty rose Jun 20, 2024, 11:54 AM

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Another 82 decline code

gritty rose Jun 20, 2024, 11:54 AM

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worldly fern to change the payment intent to off_session

Is it an off-session (MIT) payment?

worldly fern Jun 20, 2024, 12:01 PM

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could you please explain what is an off-session ?

gritty rose Jun 20, 2024, 12:02 PM

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Is the customer present in the checkout flow?

worldly fern Jun 20, 2024, 12:02 PM

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i have a card from this issuer , i could make a test payment to verify

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a payment

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for example

rotund stirrupBOT Jun 20, 2024, 12:03 PM

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hollow cliff Jun 20, 2024, 12:04 PM

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Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

worldly fern Jun 20, 2024, 12:08 PM

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hello sure

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i tried to pay with the card issuer and i recieve the error : Your card has been declined. , ID
pm_1PTjn7Gg6ZL8Q6LK0LlqeFqh

Fingerprint
WlkuUuM0iGFWEiHK

hollow cliff Jun 20, 2024, 12:11 PM

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As my colleague suggested, card declines are expected, that doesn't seem like a problem with your integration.

worldly fern Jun 20, 2024, 12:12 PM

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yes but why ? this only happens with this card issuer

tulip wave Jun 20, 2024, 12:21 PM

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hi! I'm taking over this thread.

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for quesstions about live mode declines, I recommend asking Stripe support directly: https://support.stripe.com/contact

worldly fern Jun 20, 2024, 12:22 PM

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i allready disscused ! they told me what i allready disscused with your colleagues

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Our internal team reached back to us and highlighted that Upon closer examination, it was noted that your example charge, ch3OZAzmGg6ZL8Q6LK1cR5w0Ji, initiated via payment intent pi_3OZAzmGg6ZL8Q6LK1HtKoiHM, had the setup_future_usage set to "off_session". This setting has led to some ambiguity regarding the recurring nature of the transaction.

To streamline this process and prevent future transaction rejections by the issuer, we recommend explicitly setting recurring: false in your payment intent (pi) creation. This clear delineation will satisfy the issuer's requirements, as they have indicated a policy against approving charges they interpret as recurring against their card product.

Implementing this solution should alleviate the current challenge and facilitate smoother transactions moving forward." . but i don't know how to set it ..

winged veldtBOT Jun 20, 2024, 12:49 PM

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#edww112_code