#howard9075_api

1 messages ¡ Page 1 of 1 (latest)

wicked mirageBOT
frozen spokeBOT
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wicked mirageBOT
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paper gale
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hello! Gimme a while to take a look

fringe river
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No, I sent payment_method_types: ['card', 'link', 'paypal']. So I need to manually include 'paypay' first If I create an payment Intent with paypal?

paper gale
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I'm asking that you try it to see if it works any differently

fringe river
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Thank you, give me some minutes

frozen spokeBOT
fringe river
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Hello, I tried, this time I include paypal first: ['paypal', 'card','link']. But I got the same error again

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This is my logID: req_F34A1qDePpUHvJ

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Hi @paper gale can you give me some help, please

past galleon
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Hi, could you specify only paypal?

fringe river
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give me a minute please

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Hi @past galleon , I include only paypal this time, and I got the same old errors, this is my logID: req_5sUWfBxdxH1TVr

past galleon
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You are using Express Checkout Element, correct?

fringe river
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but i do not the payment_method_types cause the error, I check the log and it said that:

"outcome": {
    "network_status": "declined_by_network",
    "reason": "generic_decline",
    "risk_level": "not_assessed",
    "seller_message": "The bank did not return any further details with this decline.",
    "type": "issuer_declined"
  },
past galleon
fringe river
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I specify the capture method when I create payment intent in the BackEnd, Then I update the element using element.update.
So I think my element is matching the payment intent I created in BE

past galleon
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Just for sure, when you console.log paymentIntent here, what does it output?

fringe river
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Here is my output:

{
    "id": "pi_3PTGGiCMztaulBaW0c7MNFWk",
    "object": "payment_intent",
    "amount": 11199,
    "amount_details": {
        "tip": {}
    },
    "automatic_payment_methods": null,
    "canceled_at": null,
    "cancellation_reason": null,
    "capture_method": "manual",
    "client_secret": "pi_3PTGGiCMztaulBaW0c7MNFWk_secret_I8qVcYbOE5orxRhRwKpk5NAzb",
    "confirmation_method": "automatic",
    "created": 1718771832,
    "currency": "usd",
    "description": null,
    "last_payment_error": null,
    "livemode": false,
    "next_action": null,
    "payment_method": null,
    "payment_method_configuration_details": null,
    "payment_method_types": [
        "paypal"
    ],
    "processing": null,
    "receipt_email": null,
    "setup_future_usage": null,
    "shipping": null,
    "source": null,
    "status": "requires_payment_method"
}
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But I log this on event shippingaddresschange

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At first, on event shippingaddresschange, I call API to create the payment intent, then update the info for the Express checkout element

past galleon
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Yeah, right...

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I think this could be a bug on our end. Could you reach out to Support and mention this thread? I will leave a note there and we will investigate further with our internal engineering team

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qq does this work before and stopped working?

fringe river
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No we just trying to use express element for the first time. Back then we use the Payment request button for: Link, apple pay, gg pay and everything work fine. We need to migrate to use Express element because Payment request button does not support Paypal

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Thank you so much for your help. let me send an email to your Support

past galleon
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Yes please feel free to include this thread link. Then let me know the email you just sent so I can leave a note

fringe river
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Hi @past galleon what is your email so I can cc you

past galleon
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Could you share you email here?

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Thanks!

fringe river
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Hi @past galleon . I fill the contact form to send an email. How can I share it you?. This is my contact form link: https://support.stripe.com/contact/email?topic=api_integration&token=o_64Lk1amMhTZAcfjjmIrkqYfR-WG0U8fS3j5Xt_S29ic_TbToXAUMkJjgL83W7WgIEVemno

past galleon
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Hmm I see, does it send you an email? Did you specify your account id?

fringe river
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Yes I specify my stripe account ID and It sent me back and email notification

past galleon
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Could you share that email?

fringe river
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@past galleon I'm sorry but can not find a way to share my received email as a link. Can you give me your email so I can cc you on it.
May be I don't get what you mean on "share that email"

Screenshot_2024-06-19_at_13.43.39.png
past galleon
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I mean share you email address which you received this email!

fringe river