#dizerss-dev_docs
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hi there!
Let's say 50$ for some features say 50 contacts and 50 AI credits etc
but for messages each message is 1$ and i want the user to pay a base 50$ for the plan and more acc to the message usage
Hi, my bad i couldn't complete the message above. Accidently submitted. please read this for further understanding
I can share screenshots If needed
can you clarify what is your question exactly? did you try something and it didn't work?
yes. I followed these docs and they didn't work for me.
what didn't work exactly?
can you share the request ID (req_xxx)? you can find it here https://dashboard.stripe.com/test/logs
yes 1 min
so the requests are good
maybe it is my implementation which is not working.
- the meter events are being recorded in the meter
- the meter is attached to a price
- the price is attached to the subscription
but not usage is recorded in the subscription. I guess my question is why is they usage not being recorded in the subscription ?
can you share the Subscription ID (sub_xxx)?
thanks! give me a few minutes to look into this.
sure please
it looks like you did everything correctly, so not sure why you don't see any usage in the upcoming invoice...
I would recommend to ask Stripe support directly, they will have more time to investigate this. make sure to include all relevant details upfront (obejcts IDS, subscriptions ID, screenshots, etc.)
this is a new feature so should i also contact. usage-based-billing@stripe.com ??
can they help implement such a model ?
where did you find that email?
for support question the recommended option is to use the form on https://support.stripe.com/contact
Thanks for that I'll get in touch.
the mail is mentioned frequently on this page.
https://docs.stripe.com/billing/subscriptions/usage-based/recording-usage
got it. I'm not familiar with this email, so I recommend the support link I shared.
cool