#sean-trustap_docs

1 messages ¡ Page 1 of 1 (latest)

golden yokeBOT
pliant sunBOT
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golden yokeBOT
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winter cape
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does it work if you explicitly pass capabilities:{transfers:{requested:true}} on the request as well?

shadow mantle
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Thanks for the question, it gives the same error in this case (req_9MiGBIhwJo1iSA)

winter cape
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what if you just pass type:"custom" instead of the controller stuff?

shadow mantle
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In that case it says Platforms in AE cannot create accounts where the platform is loss-liable, due to risk control measures. Please refer to our guide (https://support.stripe.com/questions/connect-availability-in-the-uae) for more details. (req_bH1tmCIidDzxBd) I followed up with support yesterday with this error, which is where I was suggested to try controller.

winter cape
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then shouldn't you be passing

losses: {
      payments: "stripe",
    },

based on that error message?

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I'd really suggest just pushing back on support to give you a working example

shadow mantle
winter cape
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the default chat escalates issues to emails and those emails come to my team and we answer them, same team that staffs this Discord channel, so they can help, just not on chat usually

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either way I'd try and test this but I'd have to go create an UAE platform account myself and figure this out so it will take a while

shadow mantle
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Sorry I didn't fully understand, is that something you could do?

winter cape
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I could but I'm busy with something else at the moment in multiple other Discord threads so it's easier if you get a support ticket so we can look async

shadow mantle
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Ah I get you now. Perfect, thanks for the help, I'll follow up with that so. Thanks!