#velkamhell_unexpected
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uneven galleon
Hello
So to clarify you have your settings set so that after 1 failed retry it should be mark as "unpaid" but that isn't happening?
Do you have an example I can look at?
uneven galleon
Okay can you share the Subscription ID?
uncut current
The subscription starts on June and i stop payments collection after creating the subscription, now 2 months has been passed in the simulator and the subscription status remains in "active"
uneven galleon
Can you share that ID from the top right so I can take a look?
The sub_xxxx
Also did you update your settings after you created the Subscription or beforehand?
uncut current
sub_1PNWCUGTdPdEZ8k1JCfHrFh1
uncut current
Also did you update your settings after you created the Subscription or beforeha...
Yeah, i reload the page and the changes were applied
uneven galleon
So the reason is you set: "pause_collection": { "behavior": "keep_as_draft" }
see: https://dashboard.stripe.com/test/logs/req_rPR9hLrOkyrqSf
So the Subscription is currently in a pause collection state so the retries aren't going to occur at all since the Invoices are not going to finalize
uncut current
Oh, i see, probably that option was activated by the "Collection paused" option ?
uneven galleon
Yes
uncut current
I see, but do yo know how i can simulate when the user fails the retry policy ? some way to stop collecting payments to trigger this events ?
uneven galleon
You use the 4000000000000341 test card (see: https://docs.stripe.com/testing#declined-payments) which will allow you to attach the Card to the Customer but then it will decline on payment and do the exact same thing you just did without pausing the Subscription
uncut current
Ohhh i hadn't read that far, my fault. i will try with this credit card. Thanks a lot
Can i ask you one last question
uneven galleon
Sure
uncut current
I am using webhooks to handle this events, and i see that the update_subscription event is triggered for several reasons, i want to capture the event when the client updates their subscription, that is, when the charge to the card is success. To differentiate this case of any other update case, i am using the property previous_attributes to validate that the previous end period is different that the current end period. I would like to know if this is a good approach or maybe if there is another way to do it.
uneven galleon
Yep that is the correct approach
You basically want to see if the status changes or not
If there is no status change (it stays active ) and the billing period changes, then you know the customer successfully renewed the Subscription
uncut current
Perfect i hadn't include the status active validation, thanks a lot for you faster response
uneven galleon
Sure thing
uncut current
Oh sorry i just remember another question 😔
uneven galleon
No worries
uncut current
I read in the docs that the fee for the subscription plans is 0.5%, that means that if my subscription value is 11 dollars, every month (in my case) i will have a charge of 11 * 0.5% ?
Of course for every subscription active
uneven galleon
I believe that's correct but really we don't know anything about Pricing/Fees here -- we just focus on the API. If you have Pricing questions then you are better off asking our Support team via https://support.stripe.com/contact/login
uncut current
Oh i see, i will contact support for more information, Thanks for your help 🙌