#sasha_docs
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peak sequoia
No this isn't possible unfortunately
If you go the server-driven integration route instead of ios/android, then you can control multiple
daring kite
ok thanks. I have a few questions to ask, is it better if i ask them here or separate threads for each one?
peak sequoia
Here is fine
daring kite
so for the server driven route am I correct in thinking that it's not possible to do offline transactions, and that there's no API running locally on the devices to enable direct communication over the LAN?
peak sequoia
Correct on both accounts. See: https://support.stripe.com/questions/terminal-server-driven-integration
daring kite
perfect that document covers things well. the next couple of questions are hardware specific to the Wisepad 3:
- From the moment a charge is initialised on the reader, is there any timeout, or will the reader continue to offer tap to pay/insert card indefinitely?
- How does one go about setting the splash screen on the Wisepad 3? We've seen it done on the readers when connected to Shopify POS, but can't seem to find the docs on setting the splash image for the Wisepad 3, only the Wisepos E and S700.
peak sequoia
Yeah not supported on wisepad 3: https://docs.stripe.com/terminal/fleet/splash-screen
Checking on timeout
Based on https://github.com/stripe/stripe-terminal-android/issues/374 it seems like it's an hour
daring kite
```To customise checkout on the BBPOS WisePad 3 or BBPOS Chipper 2X BT, modify t...
what does that mean exactly? I couldn't find any further information other than customise the UI directly, which obviously isn't possible given the firmware is running directly on the device
daring kite
This is what I mean for reference in terms of Shopify POS providing the splash screen
peak sequoia
Yeah i mean from what I can tell it's not customizable on the wisepad 3
daring kite
Are there any internal docs you are able to check? Poking through the configuration that is received from armada.stripe.com there is a field for the splash screen that is being populated with the splash image, Iâm wondering if it is some sort of feature flag that one needs to request for the account
peak sequoia
Ah yeah looks like it has to be configured internally. You can't do it yourself
So, you'll need to reach out to our support team to have this done
daring kite
ok perfect, good to know. is there an email/subject I should use in particular or just general support?
peak sequoia
Just mention that you need the splash screen changed for your wisepad 3 reader since it's not self-serve
daring kite
ok perfect will do.
lastly as far as I can remember, can stripe provide the pinout/dock connector and/or design files used on the Wisepad 3 to allow one to integrate charging into the dock? I can download the design of the reader itself, but the pinout on the back of the device is not mentioned anywhere other than in the BBPOS guide as charging contacts - I can stick a voltmeter across it to try and work them out but I would like to avoid that if possible.
Just to provide some context I'm working on an unattended reader that will be used for self-service/variable donations, hence the slightly odd questions