#dave_docs
sinful orbitBOT
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toxic geyser
Not sure I fully understand the ask, but sounds like you're asking if previously actioned Source 'pulls' will credit the cash balance?
Don't think there's any reconciliation for that no. Those funds would just be on the Source balance
old wave
Ok, but what about this part of the documentation: "To make the transition smooth, we’ve added functionality to handle cases where your customer accidentally transfers funds into the existing SEPA Credit Transfer bank account."
toxic geyser
Can you share the link please
old wave
It's the one from the ticket
So from what you're saying tis text translated to Code means: "The old sources will still be available but you have to handle these cases yourself then"
toxic geyser
Sounds like this describes your scenario, yes?
For a customer with attached Credit Transfer Sources, Stripe consumes the Credit Transfer Source object and moves the full remaining amount into the customer’s cash balance. See new transfers sent by the customer to the Source bank account number in the customer’s cash balance instead. The virtual account number changes during the migration process, and you will need to communicate the new destination to the customer.
Looks like there's a test flow here: https://docs.stripe.com/payments/customer-balance/direct-sepa-ct-sources-migration#activate-eu-bank-transfers
From what I can see, my interpretation is that the related customer_cash_balance_transaction.created event will fire. Hopefully that test can confirm that it fires
sinful orbitBOT
old wave
The link you sent only describes to see if the bank_details (IBAN) is different but not anything about how the transactions are handled on Stripe's side
My question really is I suppose: Can I create a migration scenario (if there are wire transfers in transit) where I don't need any (manual) "Sources" handling afterwards and can work with the customer_balance excuslively
toxic geyser
Hmm, the link describes how to test the migration flow from SEPA CT to cash balance
old wave
Not for my described scenario
It's really this:
"What happens (events triggered for example) - after a customer has been 'migrated' to customer_balance - when a wire transfer arrives on a SEPA Credit Transfer-Source"
toxic geyser
I don't understand. Your scenario is:
- You have customers with SEPA CT sources
- You you want to migrate to the new PI flow with the SEPA CT source and see if the associated cash balance events trigger as part of the automated migration noted in the doc
Yes? AFAICT, that is exactly what that test flow entails
The events should trigger as part of that new payment flow and this is the way to confirm that. Just ignore the part about comparing IBAN/bank details
old wave
Ok, maybe to clarify. In "test mode" I am not able to simulate "source.transaction.created" to a SEPA CT source, is that correct?
marsh swallow
Hi! I'm taking over from my colleague. Please, give me a moment to catch up.
marsh swallow
Ok, maybe to clarify. In "test mode" I am not able to simulate "source.transacti...
Why wouldn't you be able to simulate this event?
old wave
Like how? There is no testfunction. that was my question
I can only create Customer_balances and then CHarges on it
but again the real question is: My question really is I suppose: Can I create a migration scenario (if there are wire transfers in transit) where I don't need any (manual) "Sources" handling afterwards and can work with the customer_balance excuslively
marsh swallow
From this doc it seems like it will be transfered automatically to the cash balance, as soon as you turn on bank transfers: https://docs.stripe.com/payments/customer-balance/migrating-from-sepa-credit-transfer#how-stripe-migrates-customer-objects-to-support-bank-transfers
old wave
Yes, but can you confirm that with certainty? Because as I said I don't think I can test this in "test mode" myself
marsh swallow
You will need to have a customer with funds on the CT account in Test mode, and then turn on Bank Transfers and see what happens. Would you be able to reproduce this scenario?
sinful orbitBOT
old wave
No
It wouldnn't by the case I described because that way no source.transaction.created is ever fired
I could create a test case if Stripe offered a way to simulate source.transactions but afaik it does not
that is why I need to know (with certainity) what will happen as I can't create this test case myself
proud badge
Hi there. Unfortunately my colleague and I don't know enough about this to say for certain. I recommend you email in to our support team: https://support.stripe.com/contact/email. Someone will get back to you on this.
old wave
that is how I landed here