divyashaliniics_microdeposits | Stripe Developers | Page 1

abstract pewterBOT May 23, 2024, 7:51 AM

#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1243108966435651584

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

nova acorn May 23, 2024, 7:52 AM

#

Can you share the expected and actual behaviours in details, so that I can have a better understanding of the discrepancy that you're referring to?

merry bane May 23, 2024, 7:57 AM

#

Yeah sure

abstract pewterBOT May 23, 2024, 7:57 AM

#

merry bane May 23, 2024, 7:57 AM

#

cus_PmBdnqUsQeH1Bn - This is the customer ID

narrow cove May 23, 2024, 7:58 AM

#

Hey! Taking over for my colleague. Let me catch up.

narrow cove May 23, 2024, 8:00 AM

#

merry bane cus_PmBdnqUsQeH1Bn - This is the customer ID

Could you please share more details about the issue ?

merry bane May 23, 2024, 8:14 AM

#

Pending Verifications- pm_1PJHJiHdtz9jEBQSpF1DFhOM pm_1PJHBMHdtz9jEBQSY14qppdV pm_1PJH1XHdtz9jEBQS233dmCuA Success Verifications- pm_1PJHInHdtz9jEBQSexJQKsVk pm_1PJH91Hdtz9jEBQScRIo91ID pm_1PJH3xHdtz9jEBQSNnourH8T

#

These are few of payment methods added for ACH

#

Above 3 are the ones which are still in pending state

#

Below are the ones which got success

dusky pasture May 23, 2024, 8:26 AM

#

hi! I'm taking over this thread.

#

looking ath the first PM you shared, here's the related SetupIntent that is incomplete: https://dashboard.stripe.com/test/setup_intents/seti_1PJHJQHdtz9jEBQSdsSdVaDu

#

the status is status: "requires_action", so next step is to conform the SetupIntent on the frontend and let the user go though the actions needed

merry bane May 23, 2024, 8:34 AM

#

Ok, but I am creating the setup intent using same keys, just different values

#

So may I know why change in status for few of intents?

dusky pasture May 23, 2024, 8:36 AM

#

can you share an ID that succeeded so I can see the difference?

merry bane May 23, 2024, 8:37 AM

#

Sure

#

pm_1PJHInHdtz9jEBQSexJQKsVk

#

This is one of the payment method

dusky pasture May 23, 2024, 8:38 AM

#

thanks! give me a few minutes to look into this.

merry bane May 23, 2024, 8:39 AM

#

Sure

dusky pasture May 23, 2024, 8:41 AM

#

one of the SetupIntent generated a microdeposit, and the other didn't. are you sur you used the exact same test values for the two requests?

merry bane May 23, 2024, 8:42 AM

#

yes I am sure

dusky pasture May 23, 2024, 8:43 AM

#

that's odd... looking into this.

merry bane May 23, 2024, 8:43 AM

#

Ok, let me know

dusky pasture May 23, 2024, 8:54 AM

#

generally you test microdeposits by pressing the "verify account manually" button in the FinancialConnections popup for it, so I'm guessing you clicked that button for some of the SetupIntent (which are now in requires_action) and for other's you didn't (the ones that succeeded)?

abstract pewterBOT May 23, 2024, 8:59 AM

#

merry bane May 23, 2024, 9:02 AM

#

No no, I haven't clicked any button I am using setupIntents.create and passing the customerID and payment_method_types

#

Using this code from node

white gyro May 23, 2024, 9:03 AM

#

👋 taking over for my colleague. Let me catch up.

abstract pewterBOT May 23, 2024, 9:04 AM

#

divyashaliniics_microdeposits

merry bane May 23, 2024, 9:15 AM

#

Are you there?

white gyro May 23, 2024, 9:20 AM

#

sorry I'm still catching up

#

please give me a moment

merry bane May 23, 2024, 9:20 AM

#

Sure

white gyro May 23, 2024, 9:45 AM

#

sorry for keeping you waiting

merry bane May 23, 2024, 9:48 AM

#

No problem

white gyro May 23, 2024, 9:54 AM

#

I'm honeslty unsure why this happened

#

the only difference I see is that the billing details don't match

#

that might be the reason why manual verification was needed on the second request

merry bane May 23, 2024, 9:56 AM

#

Yes, because as I attached a screenshot of my code of creating a setup intent

#

And using same code for every place

white gyro May 23, 2024, 9:58 AM

#

would you mind trying again but this time use the same billing information from the first one?

#

in all cases you should take into account all of the different scenarios

#

it is always possible to have a requires_action for manual microdeposit verifications and your code should handle it regardless

#

this is explained here https://docs.stripe.com/payments/ach-debit/set-up-payment?platform=web&payment-ui=direct-api&lang=node#web-verify-with-microdeposits

Save details for future payments with ACH Direct Debit

Learn how to save payment method details for future ACH Direct Debit payments.

abstract pewterBOT May 23, 2024, 10:10 AM

#

merry bane May 23, 2024, 10:11 AM

#

white gyro would you mind trying again but this time use the same billing information from ...

I have tried with same billing information but still getting the same

pm_1PJHBMHdtz9jEBQSY14qppdV - Pending
pm_1PJHInHdtz9jEBQSexJQKsVk - Success

dusky pasture May 23, 2024, 10:13 AM

#

yeah that's strange, not sure why this is happening. you can try asking Stripe support directly? they will have more time to investigate this issue: https://support.stripe.com/contact

merry bane May 23, 2024, 10:14 AM

#

Ok, sure

#divyashaliniics_microdeposits