#dhruvtech_unexpected

1 messages ¡ Page 1 of 1 (latest)

bitter wharfBOT
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exotic flax
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Hello

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Could you please help regarding the above issue?

dusky gyro
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Hmm what do you mean by future invoice is in draft state? Normally for a Subscription Invoice should automatically finalized after 1 hour

exotic flax
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Should I send you the subscription id?

dusky gyro
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Yes

exotic flax
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sub_1OFoHGDylUKG7LbfZoKC7ldT

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Couple of days ago these two invoices were unpaid marked in red, and the invoices with id 0008 and 0009 were in draft state

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Yesterday user paid marked invoices and the other two were still in draft state.

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Today I have to manually pay these invoices which were in draft state

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Any help regarding this would be very much appreciated

dusky gyro
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I am looking at in_1OzqpfDylUKG7Lbf4idRKhCF as the 0008 Invoice. By couple of days ago how many days do you mean specifically?

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Also, before 0006 and 0007 were unpaid, were the Invoice automatically finalized as expected?

exotic flax
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About 10-15 days Do not know the exact days.

dusky gyro
exotic flax
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User has paid them yesterday. But the subscription was still not activated as the invoices 0008 and 0009 were unpaid.

dusky gyro
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For now 0009 is still open and unpaid, correct?

exotic flax
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Is there a reason as the invoices 0006 and 0007 were unpaid the invoices 0008 and 0009 were in draft state ?

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Thanks for the request logs

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And Yes 0009 is still open and unpaid

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Can we find any documentation where it is mentioned that stripe automatically update the auto_advance to false

dusky gyro