#gourav_recurring-delayed-notification
1 messages ยท Page 1 of 1 (latest)
๐ Welcome to your new thread!
โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
๐ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1237028531129552946
๐ Have more to share? Add more details, code, screenshots, videos, etc. below.
Hi there ๐ if your customers are paying with payment methods that take time to process, such as bank debits tend to do, then it expected for the payment to remain in a processing state for a matter of hours to days. For the recurring payment on a Subscription, I believe the Subscription remains in an active state during the processing. Are you seeing something different?
Can you also help me understand what you're referring to by "we want to know how to handle such a situation"? What is that you're trying to handle here?
Yes, Because in such a situation when payment is in progress the subscription status is in pending status.
And Subscription is not applicable for user and he is being charged for using the application.
Can you elaborate on what you mean by "subscription status is in pending status"? pending isn't a valid status for our Subscription objects:
https://docs.stripe.com/api/subscriptions/object#subscription_object-status
Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.