#ashish-patil_api
1 messages ยท Page 1 of 1 (latest)
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- ashish-patil_api, 1 hour ago, 16 messages
- ashish-patil_api, 1 day ago, 5 messages
๐ Welcome to your new thread!
โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
๐ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1235303676617166990
๐ Have more to share? Add more details, code, screenshots, videos, etc. below.
Hello
You aren't passing the Connected Account header here
That is required to create a Payout on your Connected Account
๐
I want to send money to a connected account, so how can we do that using api?
I've to create a payout right?
Are you asking how to send money from the Connected Account's balance to their external bank account?
Or how to move money from your platform to the Connected Account?
From platform to connected account
Main account to connected account
This is the main account right?
Yes
Let's back up though.
What are you really trying to do here?
What is your use-case?
Are you taking payments from end-customers?
And what type of a Connected Account is that?
No, I have to pay customers
Express account
The main goal is to send money to an external account
So you are topping up your platform balance and then want to move those funds to the Connected Account and payout to their external account?
Yessss
Gotcha, and are these Connected Accounts in the same region as your platform?
Like both US-based or both EU-based?
Is your platform US-based?
The platform is EU and the connected account is US
Hmm yeah that isn't going to work
That violates Cross Border regulations
You can't Transfer funds cross border in that nature
Ohh
Yep that's what I'm referencing above
So you could only move money to those US accounts if it is via a payment
You can't just transfer funds from your platform
How can we pay the customers who are from another country?
You can't in the way that you described
But you still haven't really explained your use-case
So I don't really understand what you are trying to do to begin with
Ok, I'll explain
See we have a platform where a customer will take some service from the service provider and once the service is completed, the customer will pay the service provider, whatever customer will pay we are keeping those funds in the platform account and after a certain period of time we'll keep an option for the service provider to withdraw it, it means here we are transferring funds from the platform account to the service provider account that is connected account.
Customer -> Platform -> Service Provider
Gotcha so the way to do this is instead hold the funds in the Connected Account and not on your Platform
And the service providers are our connected account
You can set the Connected Account to be on manual payouts, meaning you control when a Payout is created
Then you can use destination + on_behalf_of (see: https://stripe.com/docs/connect/destination-charges) to be able to accept payments and have the funds immediately transferred into your Connected Account that is cross border
Meaning you could accept a payment on your EU platform and have the funds transferred to the US account
Yes you could use Direct Charges (see: https://stripe.com/docs/connect/direct-charges) but really those are meant for Standard Connected Accounts. The recommended flow is to use Destination Charges with Express accounts so that you can control settings from your platform Dashboard.
Ohh
Can you please summarize it for me?
How the flow will be and which api should be used where
Read through https://docs.stripe.com/connect/destination-charges
That describes the flow