barelled_connect-capabilities | Stripe Developers | Page 1

vocal sableBOT Apr 30, 2024, 9:27 PM

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flat rune Apr 30, 2024, 9:32 PM

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Hello! Give me a few minutes to take a look

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Is there a specific reason you haven't enabled the card_payments capability on this account? As far as I can tell, with the account from your video you've only enabled the transfers capability, which only enables you to make transfers to that account

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You never enabled card_payments , which is what you need if you want to directly create payments on that connected account

fair rover Apr 30, 2024, 9:42 PM

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Check out the first video -- when I try to enable the card payments value I get an error that I have to submit information, but then not able to submit any info (they say support will reach out but they never do).

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And I couldn't find anywhere in onboarding where I could set that to be true :/

flat rune Apr 30, 2024, 9:43 PM

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Ah I must've paused too early - let me see...

fair rover Apr 30, 2024, 9:43 PM

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Ooo yeah check out 1:35 onwards

flat rune Apr 30, 2024, 9:49 PM

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Where specifically does it say support will reach out? I think I missed that part in the video.

Alternatively, have you gone to https://dashboard.stripe.com/test/connect/accounts/overview and clicked the "..." button to generate a remediation link?

fair rover Apr 30, 2024, 9:52 PM

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Oooo let me try the remediation link approach, didn't see that beffore

flat rune Apr 30, 2024, 9:56 PM

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Yeah I think that'll help at least get you unblocked

fair rover Apr 30, 2024, 10:06 PM

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Okay, nice! I'm able to submit payments through stripe ✅ but I'm not able to process anything through Bubble. I'm getting the same issue in bubble even though I'm sending it to the connected account where payments worked in Stripe. Seems to fail at auth moment, not even trying to process the payment...?

flat rune Apr 30, 2024, 10:08 PM

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Can you copy paste that account ID into the chat here so I can take a closer look?

fair rover Apr 30, 2024, 10:08 PM

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Yep -- acct_1P87uX2cYOLb8Z2C

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here's my setup for the call via the official stripe / bubble plugin:

flat rune Apr 30, 2024, 10:16 PM

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Are you trying to make a Direct charge (directly on the connected account) or a Destination charge w/ bubble? If you're doing a direct charge, then I think you'd need to talk to the bubble folks to ask if passing through the Stripe-Account header is even possible (since it looks like Bubble is not doing that currently)

tight oasisBOT Apr 30, 2024, 10:18 PM

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fair rover Apr 30, 2024, 10:18 PM

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let me intercept the api call

alpine zealot Apr 30, 2024, 10:18 PM

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barelled_connect-capabilities

fair rover Apr 30, 2024, 10:19 PM

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i'm trying to charge a user directly, send the money to my connect account, and take a fee on the transaction

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Can't intercept the API call :/ I really was hoping to not have to build out the call myself and just use the official Stripe x Bubble plugin

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I believe it's a Direct charge -- the only action that exposes destination is "Transfer to seller" and I'm not doing that

alpine zealot Apr 30, 2024, 10:24 PM

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The account you mentioned earlier has no logs anywhere and is an Express account so that seems unrelated to what you are asking if you are the developer

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We need an exact failed request id (req_123) or some relevant piece of information where we can see the exact error happening

fair rover Apr 30, 2024, 10:30 PM

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Okay... do you have a sample API call where I can pay a connect account and take a fee? I can try to manually call the APIs instead of relying on Bubble's integration to Stripe

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Sorry, I'm not very technical so I'm trying to provide as much info as i can

alpine zealot Apr 30, 2024, 10:31 PM

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I'm sorry but this is unfortunately too vague so it's hard to help you. There are dozens of ways to integrate Stripe really. Bubble is not the right approach at all to build a Connect platform honestly as this requires advanced technical knowledge and a lot of custom handling.

But at a high level the best option is to use Destination Charges: https://stripe.com/docs/connect/destination-charges

fair rover Apr 30, 2024, 10:32 PM

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What's a Connect platform? I am just trying to pay my vendors who list products on my bubble site and take a fee on the transaction.

alpine zealot Apr 30, 2024, 10:32 PM

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That's what a platform is, in Stripe's vocabulary.
You are a business that allows other individuals or businesses to accept payments. So you are a platform

fair rover Apr 30, 2024, 10:32 PM

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Got it, thanks!

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Okay let me take a look through the docs and see if I can just manually do the API calls because this official bubble / stripe plugin seems like trash

alpine zealot Apr 30, 2024, 10:33 PM

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What you should be doing is:

Accept a payment yourself as a platform (with Bubble, on your own account)
Separately transfer funds to the right connected account.

It's this flow: https://stripe.com/docs/connect/charges-transfers

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But really building a Connect platform like yours requires a lot more than just accepting payments. You need to handle refunds, disputes, fees, Payouts failure, account management and many more things

fair rover Apr 30, 2024, 10:34 PM

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Okay

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I understand that

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I'm building a simple prototype to test a market idea for the summer

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Bubble is a fast way for me to do that

fair rover Apr 30, 2024, 10:36 PM

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alpine zealot What you should be doing is: 1. Accept a payment yourself as a platform (with Bu...

Got it, this separates things out a bit. let me give it a shot.

fair rover Apr 30, 2024, 10:59 PM

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Separating out the calls into charge the user --> transfer funds to the connected account gives this excellent error:

alpine zealot Apr 30, 2024, 10:59 PM

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I mean the first step is to figure out what exact part is failing

fair rover Apr 30, 2024, 10:59 PM

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Transfer is failing

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the charge user etc is working fine, tested individually. Sent a request to the bubble people for some help while I continue trying to debug it.

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Helpful errors all around from Bubble 🤣

alpine zealot Apr 30, 2024, 11:01 PM

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I mean you're using a plugin to abstract the complexity away, so it's not really their fault 😅

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But you should be able to see the Logs in your Dashboard at https://dashboard.stripe.com/test/logs and see what the problem is

fair rover Apr 30, 2024, 11:04 PM

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^ yeah the transfer request is not reaching you

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just gonna write the API call into bubble instead of using the plugin

fair rover Apr 30, 2024, 11:04 PM

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alpine zealot I mean you're using a plugin to abstract the complexity away, so it's not really...

Sure, but it's the official stripe plugin built & managed by them (assuming). Just complaining, not your problem or fault seems like

#barelled_connect-capabilities