#vineet_docs
ivory gladeBOT
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tidal quailBOT
floral snow
vocal vine
hi! not sure what you mean, what sort of 'checks'?
floral snow
There was a user who tried to subscribe via the legacy checkout, however we did not receive any webhooks or communication from stripe. So, I am assuming that the user could not pay through the checkout for some reason which can be due to few internal checks by stripe like the one I shared above.
vocal vine
you really should not be using legacy Checkout at all, it's been deprecated for years.
What webhook were you expecting?
I don't tihnk it's possible to say really what happened
floral snow
The above error msg is displayed when I tried to click on the "Pay" button
vocal vine
The above error msg is displayed when I tried to click on the "Pay" button
sure, and it's totally expected and self-explanatory I think
like if you're based in India, 3D Secure is required on every payment and legacy Checkout does not support that, it makes no sense to use that product today
floral snow
"you really should not be using legacy Checkout at all, it's been deprecated for years. "
Yes, we've been transitioning to newer Stripe Checkout and now the legacy checkout is only used for a very few countries with less subscription frequency
floral snow
sure, and it's totally expected and self-explanatory I think
So, is there any documentation which talks about similar other checks as well?
vocal vine
not that I know of. Like there can be various errors for various reasons, like that test-in-live error, or declines, or generic errors
do you have a specific question about a specific problem/transaction/some specific code? that's generally how we can help
floral snow
Cool! No specific questions as such