kimgl-1_link-settings | Stripe Developers | Page 1

dense vergeBOT Apr 19, 2024, 4:43 PM

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mortal notchBOT Apr 19, 2024, 4:45 PM

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frigid grotto Apr 19, 2024, 4:46 PM

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Just to clarify - you're seeing Link reenabled in your settings page despite disabling it? Can you share which specific settings page you're looking at and your account iD?

dense vergeBOT Apr 19, 2024, 4:48 PM

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kimgl-1_link-settings

frigid grotto Apr 19, 2024, 5:04 PM

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@wispy panther Just checking to make sure you saw my response

wispy panther Apr 19, 2024, 5:05 PM

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Hi Karbi, yes, let me grab those and get back to you in a minute or so

wispy panther Apr 19, 2024, 5:08 PM

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frigid grotto Just to clarify - you're seeing Link reenabled in your settings page despite dis...

acct_103vqr2X1yxI2nkA, i disabled the "Link in the Payment Element" setting found at https://dashboard.stripe.com/settings/payment_methods

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I first disabled it 3 days ago in both production and development sandbox. Today i found out it was renabled for both environments so i disabled it again.

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this is the setting

Screen_Shot_2024-04-19_at_1.09.59_PM.png

dense vergeBOT Apr 19, 2024, 5:14 PM

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frigid grotto Apr 19, 2024, 5:15 PM

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Gotcha - let me do some digging

frigid grotto Apr 19, 2024, 5:38 PM

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Just a quick update from me - I see what re-enabled link on the account, but I'm still checking with some other folks on why this happened

shrewd surge Apr 19, 2024, 5:50 PM

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HI 👋

My colleague had to step away so I'm taking over. We are continuing to dig into why your account had Link re-enabled.

wispy panther Apr 19, 2024, 6:05 PM

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thank you i appreciate you looking into this

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they mentioned that they found what re-enabled link, what was it?

#kimgl-1_link-settings