#harsha_api
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summer mural
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
fiery crow
req_twaHsJcZHxJ4dk
summer mural
"External accounts can only be attached to Standard accounts via the dashboard."
You need to use Dashboard to add a bank account
fiery crow
not our bank account. we are trying to add bank account of customer to whom we are trying to transfer the money
summer mural
Then you need to onboard your customers as connected accounts, once they complete onboarding, you can then transfer funds to their Stripe accoutns and payout
fiery crow
@solemn ember handover to you
solemn ember
In my use case, I want to send the funds to external bank account(basically to my customers) who are not part of my organisation but are my customers
summer mural
No you can't do that directly.
summer mural
My answer ->
Then you need to onboard your customers as connected accounts, once they complete onboarding, you can then transfer funds to their Stripe accoutns and payout
solemn ember
when u say stripe connected accounts, that means should the customer also have a stripe account of his own??
summer mural
You can create a connected account for them. You can get started with Connect from here https://docs.stripe.com/connect/overview
solemn ember
what's the max number of connected accounts that can be onboarded?
summer mural
I don't see a limit
solemn ember
You can create a connected account for them. You can get started with Connect fr...
so even if the customer doesn't have his own stripe account still we can invite/onboard them & then transfer the amount?
solemn ember
I don't see a limit
ok cool
summer mural
Yes you can
fiery crow
can this customer onboarding be automated or needs any manual intervention?