#nsad_api

1 messages ¡ Page 1 of 1 (latest)

quasi wolfBOT
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fair isleBOT
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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

glass scroll
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Can you share an example customer portal link that the plan and renew button still shows after canceling a subscription?

marsh nebula
glass scroll
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I don't see any subscription plan or renew button in your screenshot

marsh nebula
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and upgrade plans

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is that so?

glass scroll
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What is your expected behaviour? Do you mean you want to show the subscription plans and renew button after cancelling subscription?

marsh nebula
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yes

glass scroll
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Thanks for sharing! I'm afraid that will not be possible for Customer Portal. Customer Portal is meant to manage existing subscriptions as documented here: https://docs.stripe.com/customer-management

Once the subscription is canceled, it can't be renewed as canceled is the terminal status. Your system should follow the subscription integration guide for new subscription: https://docs.stripe.com/billing/subscriptions/build-subscriptions

Customer management

Manage customer relationships with your business.

Build a subscriptions integration

Create and manage subscriptions to accept recurring payments.

marsh nebula