escidron_custom-connect-businessprofile | Stripe Developers | Page 1

tulip agateBOT Apr 12, 2024, 8:26 PM

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icy kestrelBOT Apr 12, 2024, 8:28 PM

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sick leaf Apr 12, 2024, 8:29 PM

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When onboarding through Stripe Hosted Onboarding, there should be a prompt to input a description instead of a website

north grail Apr 12, 2024, 8:33 PM

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i am using custom connect account,using the API to create the connect account and i am sending all the informations there,just the url parameter in the business_profile object is preventing the activation of the account

sick leaf Apr 12, 2024, 8:37 PM

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Gotcha. Do you have the account ID?

north grail Apr 12, 2024, 8:42 PM

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well i am testing in production,it happen with all the accounts,but you can use this one , acct_1P30TSPrmCmmuEbh now is working because i manually fill the website parameter using our website,i dont know if that can cause any problem,so can i fill that parameter for all the connects account with our website url to solve the problem?

sick leaf Apr 12, 2024, 8:43 PM

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Do you have one that currently doesn't have url filled out?

tulip agateBOT Apr 12, 2024, 8:45 PM

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north grail Apr 12, 2024, 8:46 PM

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i dont have another right now

robust root Apr 12, 2024, 8:46 PM

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Hi 👋

I'm stepping in as my colleage needs to go

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Do you have the ability to work in Test mode?

north grail Apr 12, 2024, 8:49 PM

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yeah in test mode happen the same,if i dont fill the parameter the account is not active

robust root Apr 12, 2024, 8:50 PM

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Can you share the ID for an account creation request? It will start with req_

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

north grail Apr 12, 2024, 8:51 PM

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ok 1 min

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req_2siXocFaCMhbKN

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you will see that i fill the parameter url with some string ,but did not work,just after replace for a real url

robust root Apr 12, 2024, 8:55 PM

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This request is in LIve mode. Can you make requests in Test mode?

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You really should not be testing in Live mode....ever

north grail Apr 12, 2024, 8:56 PM

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ah sorry,ok test mode then

robust root Apr 12, 2024, 8:57 PM

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So, if you can make requests in Test mode, can you try providing the business_profile.product_description instead of the url and perform that onboarding?

north grail Apr 12, 2024, 8:57 PM

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well in theory it was not a test,we want to make shure it was working

north grail Apr 12, 2024, 8:57 PM

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robust root So, if you can make requests in Test mode, can you try providing the `business_p...

let me tried this

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it woks!

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thanks

robust root Apr 12, 2024, 9:07 PM

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Great! 🎉 I'm happy we were able to solve this 🙂

north grail Apr 12, 2024, 9:07 PM

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👍

#escidron_custom-connect-businessprofile