#rock_api
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- rock_unexpected, 4 days ago, 18 messages
- rock_unexpected, 5 days ago, 21 messages
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Hello sir, I wont be able to share the request ID as I dont have the access to the productions stripe dashboard.
I can share few snapshots If it could help
just a sec.
Or do you have the subscription ID?
I saw this subscription has a default_payment_method
So you said when you retrieve the same subscription, the default_payment_method is null in the API response?
I really need the request ID to investigate further.
When I update it and then fetch the subscription through subscription_obj = stripe.Subscription.retrieve(stripe_subscription_id)
I see.
Is there any docs related to why it shows null?
As in my cases at some places inside the subscriptions obj {} it is present, but here it shows null.
I'd suggest you check with your client and get the request ID, so that we can continue the troubleshooting.
Sure, will this thread be closed? If I get back after some time?
The thread will be closed after some time. Feel free to use the button on #help to create a new thread
Ok thankyou.