akashpatil7596_webhooks | Stripe Developers | Page 1

spark pagodaBOT Apr 3, 2024, 4:39 AM

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eternal hawkBOT Apr 3, 2024, 4:39 AM

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Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

akashpatil7596_api, 15 hours ago, 36 messages
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gloomy stream Apr 3, 2024, 4:41 AM

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Do you mean how to call the Refund API?

umbral pasture Apr 3, 2024, 4:41 AM

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I mean after catch the webhook, I just calculate the amount of refund and just call the refunds.create API, is that it?

gloomy stream Apr 3, 2024, 4:42 AM

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Ah I see

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When you update the Subscription from Premium to Basic plan, do you notice there are proration on the generated Invoice?

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If you have an example Subscription Id (sub_xxx) happy to take a look

umbral pasture Apr 3, 2024, 4:44 AM

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No I don't notice

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Ok let me see

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is this you are talking about?

gloomy stream Apr 3, 2024, 4:47 AM

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Uhm no I don't think so. Can you share the Subscription Update request (req_xxx) or the Subscription Id sub_xxx

umbral pasture Apr 3, 2024, 4:48 AM

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sub_1P17HDIoZDVxPDhemrR25aiS

gloomy stream Apr 3, 2024, 4:49 AM

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Okie, did you update today or yesterday?

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Seeing 2 update requests

umbral pasture Apr 3, 2024, 4:50 AM

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yesterday I upgrade, today I downgrade

gloomy stream Apr 3, 2024, 4:55 AM

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Ah okie I see what happened now

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So yesterday you upgrade from a montly $19.99 price to annual $999.99

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With proration, so it generates an Invoice https://dashboard.stripe.com/test/invoices/in_1P17QaIoZDVxPDhelV0BudpZ

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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Unused on starter = -18.05, Remaining on plus = 999.99

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Today you downgrade 999.99 to 19.99 again, with proration it generated https://dashboard.stripe.com/test/invoices/in_1P1LhAIoZDVxPDheuaMsTvHS

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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Unused on plus = -999.99 and Remaining on starter = 19.99.

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So it gives back 980 to the customer

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This is the customer balance and it will offset any of the customer Invoice in the future

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~~It's up to you to refund of not refund it~~ It's totally ok to keep the customer balance as it and not refunding them, because you don't have a specific PI to create the refund from

umbral pasture Apr 3, 2024, 5:05 AM

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Okay please listen this,
I'm hitting an API stripe.subscription.update with old item delete which is $999.99/year and add new price $19.99/month,
1). In this case the current month will paid of by from the $999.99 ?
2). I Don't want to paid the current month or next invoices from the credit balance, but I want to give the whole remain credit balance to the customer as refund. How can I do that? I'm using NodeJS for backend.

gloomy stream Apr 3, 2024, 5:08 AM

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Yes as you can observe from the Invoice above
Okay then you would want to find the Invoice 981.94 (in_1P17QaIoZDVxPDhelV0BudpZ), then find its PI (pi_3P17QaIoZDVxPDhe36B4jqDn) then call Refund on it. This articles explains how to write the finding logic: https://support.stripe.com/questions/refunding-credit-balance-to-customer-after-subscription-downgrade-or-cancellation

Refunding Credit Balance to Customer after Subscription Downgrade o...

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

umbral pasture Apr 3, 2024, 5:09 AM

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No I read this article, I just want to say that in refunds.create API which parameters I have to pass?

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Like charge_id or payment_intent_id, and pass amount or not?

gloomy stream Apr 3, 2024, 5:15 AM

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The amount and the payment_intent. See API Reference: https://docs.stripe.com/api/refunds/create

Create a refund | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

umbral pasture Apr 3, 2024, 5:17 AM

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Okay last question

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What is the payment_intent and how can I get that?

gloomy stream Apr 3, 2024, 5:19 AM

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It's explained in the article above 🙂

Using the List Invoices API, pass the Subscription ID in the subscription parameter to view Invoices for that Subscription ID only

You'll then need to expand the associated charge

umbral pasture Apr 3, 2024, 5:22 AM

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No please I do not understand the article, My english is not good. I'm typing this using google translate.
Can you tell me how can I get the payment_intent Id API vise?

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Hello

gloomy stream Apr 3, 2024, 5:35 AM

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What do you not understand in the article?

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First have you tried this step? Using the List Invoices API, pass the Subscription ID in the subscription parameter to view Invoices for that Subscription ID only

umbral pasture Apr 3, 2024, 5:37 AM

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gloomy stream What do you not understand in the article?

Which article are you talking about?

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There is nothing for list Invoice or like that

gloomy stream Apr 3, 2024, 5:37 AM

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gloomy stream 1) Yes as you can observe from the Invoice above 2) Okay then you would want to ...

This article

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umbral pasture Apr 3, 2024, 5:45 AM

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Okay I call await this.stripe.invoices.list({ subscription: subscriptionId });

Got this in response

📎 message.txt

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Can you tell me what can I do next?

gloomy stream Apr 3, 2024, 5:50 AM

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Okie, next is modifying this request to expand the charge object

umbral pasture Apr 3, 2024, 5:51 AM

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for that which ch_xxx should I pass? in retrive charges API.

gloomy stream Apr 3, 2024, 6:05 AM

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I mean on this same Retrive Invoice API, use expand: ['charge']

umbral pasture Apr 3, 2024, 6:12 AM

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This?

gloomy stream Apr 3, 2024, 6:13 AM

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Yes but on the stripe.invoices.list

umbral pasture Apr 3, 2024, 6:14 AM

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gloomy stream Yes but on the `stripe.invoices.list`

But I'm already getting charge id (ch_xxx) in invoice.list API

gloomy stream Apr 3, 2024, 6:15 AM

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Yeah but you probably want to check its amount for the logic next:

umbral pasture Apr 3, 2024, 6:19 AM

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Okay ,

 return await this.stripe.invoices.list({
      subscription: subscriptionId,
      expand: ['data.charge'],
});

Got this response

📎 message.txt

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Now what can I do further?

gloomy stream Apr 3, 2024, 6:25 AM

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This is completely different Subscription, isn't it? Can't do it from sub_1P17HDIoZDVxPDhemrR25aiS?

umbral pasture Apr 3, 2024, 6:31 AM

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Here I create whole new , sub_1P1NKlIoZDVxPDheKrFYnDB5

📎 message.txt

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Now what to do further, please guide me

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hello @gloomy stream

gloomy stream Apr 3, 2024, 6:49 AM

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I mean please follow the articles suggestions there. You would then iterate through the Charges amount and find any Charge which has >0 amount, compare the amount to the credit balance and refund a portion of it, or the whole Charge and move on the next one

umbral pasture Apr 3, 2024, 6:54 AM

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Okay leave it, I'm facing another issue here

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When Downgrading from $999.99/year to $19.99/month I catch the webhook customer.subscription.updated
And in that I retrive

await this.stripe.subscriptions.retrieve(
      subscriptionID,
      {
        expand: ['latest_invoice.payment_intent'],
      },
      {
        apiKey: publishableKey,
      }
)

But in response In latest_invoice object I got charge = null. Why is that, in upgrading this problem don't occur then why in downgrading.

gloomy stream Apr 3, 2024, 7:00 AM

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Because this latest_invoice is $0, so it doesn't generate a PaymentIntent

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You would want to list older Invoices as well

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And find the one with > $0 amount

umbral pasture Apr 3, 2024, 7:07 AM

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But I really want the charge for further process,
like this condition that I've applied

if (
    stripeCharge.amount_captured > 0 &&
    stripeCharge.status == 'succeeded'
){

gloomy stream Apr 3, 2024, 7:08 AM

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Yes, so what is the Invoice next in the list and what is its Charge amount?

umbral pasture Apr 3, 2024, 7:09 AM

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Sorry, I don't get you

gloomy stream Apr 3, 2024, 7:11 AM

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You are calling stripe.subscriptions.retrieve right? You need to call stripe.invoices.list and pass in the Subscription Id instead https://docs.stripe.com/api/invoices/list#list_invoices-subscription

List all invoices | Stripe API Reference

Complete reference documentation for the Stripe API. Includes code snippets and examples for our Python, Java, PHP, Node.js, Go, Ruby, and .NET libraries.

gloomy stream Apr 3, 2024, 7:12 AM

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umbral pasture Okay , ``` return await this.stripe.invoices.list({ subscription: subscri...

Like this

umbral pasture Apr 3, 2024, 7:17 AM

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I don't get this, This is just giving me bunch of invoices, How that'll help me?

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Cause I want the latest Invoice's charge, even If it is zero

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I have to get some data from the charge then
like stripeCharge.receipt_url, stripeCharge.payment_method_details.card.last4;

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Ok you can close the thread now

gloomy stream Apr 3, 2024, 7:29 AM

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But the latest Charge is 0 because it is crediting the Customer. The next one would be non-zero as it has some amount

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