tarun_best-practices

[fleet zealot]

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[paper halo]

Why is stripe so bad

[fleet zealot]

@paper halo looks like you're in the wrong place, this thread is for someone else's question.

• If you have your own thread please chat there.
• If you have a question or a followup to a closed thread use one of the buttons in https://discord.com/channels/841573134531821608/842637025524842496 to get help (we don't reopen closed threads).

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[formal ember]

@runic island I believe you'll need to recreate subscriptions on the connected accounts. This also means having to recreate prices and products on those accounts

I recommend reaching out to our Support team in case they have other suggestions for subscription migration options: https://support.stripe.com/contact/

[runic island]

I can recreate products and prices, but will customers have to resubscribe manually? Or will we be able to move them using the dashboard?

[formal ember]

You'll have to recreate the subscriptions. you can do this without having your customers come back onto your app if you've copied over their payment method details already

[paper halo]

☠️

[runic island]

does that mean their payment method Id?

[runic island]

or their actual credit card details

(i obviously dont have the latter)

[formal ember]

The PaymentMethod

[runic island]

ah ok

[paper halo]

Why isn’t it let me create a thread

[fleet zealot]

@paper halo looks like you're in the wrong place, this thread is for someone else's question.

• If you have your own thread please chat there.
• If you have a question or a followup to a closed thread use one of the buttons in https://discord.com/channels/841573134531821608/842637025524842496 to get help (we don't reopen closed threads).

Note that posting inappropriate messages in other people's threads is against the rules. No worries if this was just an honest mistake, but anyone who violates the rules multiple times will be removed from this server.

[runic island]

who is this guy lol

[formal ember]

Likely another Stripe user looking for help! We recently changed how our help process works in this community so likely just getting used to the new flow

[paper halo]

Yeah just need help

[formal ember]

@paper halo can you try refreshing your Discord window and filling out the form in #help again?

[paper halo]

Will try thanks

[paper halo]

Thanks that worked