carrotfertilitysupport_api

[solemn robin]

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[cursive radish]

Looking at the Balance Transaction API docs (here https://docs.stripe.com/api/balance_transactions) its clear there's not an update method on that object so I'm wondering if we need to pass a description through somewhere else in the payment process?

i.e. - could we set it on a payout? on the paymentIntent object (pi_xxx)? on the transaction object (tr_xxx or ipi_xxx)? on the charge (ch_xxx)?

Or, is there just no way to manually set whatever the description becomes on the eventual balance transaction object (txn_xxx) that is generated in that report for invoice payments

[cursive radish]

This is how they're currently displaying in the generated report:

[hybrid spoke]

Hi there 👋 unfortunately my team is not familiar with where the prebuilt reports pull their data from, so I'm not exactly sure where you would need to put the description to see it appear in the report you're referring to.

You're also correct that you cannot directly set/update the description on the Balance Transaction object.

Can you copy paste the txn_ ID for a line where the description is populated?

Maybe I can spot where that's coming from

[cursive radish]

Sure thing

txn_1OoSjoGdfXzlrHE1tjmUhgay

that has the description Transferring funds from your Payments balance to your Issuing balance.

the reports are pulled from the Reports tab in our platform account dashboard and clicking the Download button here:

[hybrid spoke]

We can set aside where the reports are coming from, that won't help me much here.

I don't see a description existing directly on that Balance Transaction object, looking to see if it seems to be coming from a related object.

[cursive radish]

Ah okay - I'll stop blabbing about the reports then, lol.

If it helps, I believe that transaction object ID i sent was from our testing account

This is another one - txn_3OoUbjGdfXzlrHE10vcq04ti - specifically for a transaction with the reporting_category as charge (which is, I believe, how the invoice reconciliation payments show up) which shows a description of (created by Stripe CLI)

[hybrid spoke]

Do you know what action you took that caused this Balance Transaction to be created? I'm not quickly spotting that and am wondering if that's because it was generated by a dashboard action.

[hybrid spoke]

What is the description you're seeing for this one?

[cursive radish]

(created by Stripe CLI)

[hybrid spoke]

Gotcha, that aligns with what is stored as the description on the Payment Intent that created that Balance Transaction.

[cursive radish]

Ah okay - so perhaps if we set the description on a payment intent that may output into the balance transaction description?

[hybrid spoke]

That's what I'm thinking. I'm thinking it pulls from the related object that caused the balance transaction to occur.

[cursive radish]

Ah okay great - this is super helpful. I at least have somewhere to start and begin testing a bit.

Thank you!