keithm5699_api | Stripe Developers | Page 1

summer umbraBOT Mar 22, 2024, 7:58 AM

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sand stagBOT Mar 22, 2024, 7:58 AM

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keithm5699_api, 1 day ago, 10 messages

summer umbraBOT Mar 22, 2024, 7:58 AM

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sand stagBOT Mar 22, 2024, 8:02 AM

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modest trench Mar 22, 2024, 8:13 AM

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Mandate for BACS direct debit should be collected by the Stripe interface such as Payment Element or Checkout Session. mandate_data can't be passed in directly via confirm API

safe hatch Mar 22, 2024, 8:19 AM

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Hi, thanks for the quick response. how do we do this using react-native-stripe sdk? We can't find any examples

modest trench Mar 22, 2024, 8:31 AM

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BACS Direct Debit for mobile integration is only supported in mobile Payment Element in stripe-react-native library: https://docs.stripe.com/payments/accept-a-payment?platform=react-native

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safe hatch Mar 22, 2024, 8:36 AM

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sorry I messed up there, this is on web, so we're using react stripe js

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We can see in the docs the js is capable on confirm bacs with a setup intent, is there something similar for when you have a payment method and payment intent?

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currently our flow is that we create a Payment Method on the UI, this then gets passed to our API alongside and amount etc.. and API uses this to create a PaymentIntent, API will try to confirm it and if there's an error sends back the client secret so UI can do any SCA etc...

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With BACs do we need to first create a setupIntent so we can confirm it / provide mandate via: https://docs.stripe.com/js/setup_intents/confirm_au_becs_debit_setup then follow our normal flow?

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dont know if the above will set a mandate or not though

modest trench Mar 22, 2024, 8:50 AM

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Can you share what you're trying to do? Are you going to collect the BACS payment method first, then charge later?

safe hatch Mar 22, 2024, 8:55 AM

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No sorry, we're trying to charge it immediately

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unfortunately though we cant see how we get a mandate via our flow (not using payment element / creating payment intent first)

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When we try and use the SetupIntent we get req_H2KB37KmRjgW1V: Your account isn't configured to allow passing mandate_data directly when confirming PaymentIntents for Bacs Direct Debits

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this is on a test account

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so I think there's something we have not setup correctly here?

modest trench Mar 22, 2024, 8:59 AM

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With reference to https://docs.stripe.com/payments/payment-methods/bacs-debit, only UK account supports bacs_debit. In https://dashboard.stripe.com/test/logs/req_H2KB37KmRjgW1V, the account used is a IE account

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safe hatch Mar 22, 2024, 9:01 AM

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Ok, I think this is because our platform account is making the setup intent

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we'll try and have the connected account make this then

safe hatch Mar 22, 2024, 9:19 AM

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Still he same error sadly: req_0ojyAymMuBwl3Y

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does our platform account need some sort of approval in order to trigger bacs on behalf of connected accounts?

brisk wing Mar 22, 2024, 9:24 AM

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Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

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Have you completed the extra identity verification?

safe hatch Mar 22, 2024, 9:30 AM

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Hi, thansk for your help with this

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we don't see any

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just to confirm this is a test account / on test environment

brisk wing Mar 22, 2024, 9:31 AM

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safe hatch

Is this the Connected account's Dashboard?

safe hatch Mar 22, 2024, 9:31 AM

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yes

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no sorry, the platforms

brisk wing Mar 22, 2024, 9:32 AM

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The extra requirements need to be completed on the Connected account, since it's the account receiving the bacs payments.

safe hatch Mar 22, 2024, 9:33 AM

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ok, I'll have to create a new one as no idea what the password is

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I think though we thoroughly checked for this and didn't see anything but will give it another go

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Same issue sadly. Creating PaymentIntent throws: req_GJqjzMIGmckQ7k, Creating SetupIntent throws: req_C5I90XG3a9LRba

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this is from the connected accounts dashboard

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so everything looks ok

brisk wing Mar 22, 2024, 9:49 AM

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I would suggest contacting support then: https://support.stripe.com/?contact=true

safe hatch Mar 22, 2024, 9:50 AM

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ok, thanks

brisk wing Mar 22, 2024, 9:54 AM

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Happy to help.

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