#martin-gaibisso_accept-dispute-api
1 messages ยท Page 1 of 1 (latest)
๐ Welcome to your new thread!
โฒ๏ธ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
โฑ๏ธ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
๐ This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1219626948100100096
๐ Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- martin-gaibisso_api, 5 days ago, 42 messages
~You can't responde to a dispute using the API:~
https://docs.stripe.com/disputes/responding
Ah sorry, I missed the API part in the docs:
https://docs.stripe.com/disputes/api
what do you mean you can't?
we are already using it to counter disputes
i need to know how to accept
All the available API endpoint can be found here: https://docs.stripe.com/disputes/api
i read the docs already. they are not clear enough
accept a dispute instead of counter
in the dashboard you have 2 clear buttons. Accept or counter
Hi there ๐ jumping in as my teammate needs to step away soon. We aren't the most familiar with the dashboard, we spend most of our time working with the API instead. So I'm not exactly sure how the buttons you're referring to in the dashboard are implemented, and whether you're able to do the same actions from the API.
My initial suspicion is that the accept button may submit the Dispute without any evidence. Is there any chance you created and accepted a Dispute in testmode that you could share the ID of so I can look at how that progressed?
thanks toby. sure: pi_3Ow1odJFieew03j41qHdAZNh
usually you see a dispute.updated event when you counter it but i don't see anything like that for accept
Ah, I see, it looks like this endpoint was used to close the Dispute:
https://docs.stripe.com/api/disputes/close
Which then caused a charge.dispute.closed Event to be generated
https://dashboard.stripe.com/test/events/evt_3Ow1odJFieew03j41ToPwS0x
cheers