#ankit-thesiya_error
compact steepleBOT
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wintry flumeBOT
high nimbus
we developed reward system in Laravel web..
we need get some solutions from stripe to transfer money to our customer from our backend auto system..
astral patrol
it working on cross border?
https://docs.stripe.com/connect/cross-border-payouts
high nimbus
yes we need cross border payout but we still checking in chf
i shared one screen sort alredy in test mode balance
astral patrol
Are you based in US ?
high nimbus
astral patrol
Are you based in US ?
?
high nimbus
alredy have balance but get the error..
astral patrol
$response = $stripe->payouts->create(
[
'amount'=> 8100,
'currency' => 'chf',
// 'destination' => 'acct_1OtqUfFKbRTtdEaaWX', // Replace with the specific account ID
]);
You want to transfer fund to your connect accounts or make a payout to your bank account ?
destionation is a bank or a card not a Connect Account. Please check the documentation:
https://docs.stripe.com/api/payouts/create#create_payout-destination
high nimbus
yes
astral patrol
if you want to send money from your Platform Stripe account to one of your Connected Account, then you need to create a transfer
high nimbus
$response = $stripe->transfers->create([
// 'amount' => 100,
// 'currency' => 'chf',
// 'destination' => 'acct_1OtqUfFsKbRTtEAWX',
// 'transfer_group' => 'ORDER_95',
// ]);
// dd($response);
get the same issue in this apis'
astral patrol
Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request
astral patrol
You have insufficient available funds in your Stripe account. Try adding funds directly to your available balance by creating Charges using the 4000000000000077 test card. See: https://stripe.com/docs/testing#available-balance
Now you need to make some test payment using that test card in roder to have immediate available balance:
And between, why are you using transfer API directly ? are you willing to use Separate charge and transfers ?
high nimbus
high nimbus
And between, why are you using transfer API directly ? are you willing to use Se...
yes we need to seprate charge via api calling..
astral patrol
No here you are using the 4242 card, you need to use the other test card, in order to have immediate available balance
You need to use this card 4000000000000077 when accepting the test payment. and then create the transfer
astral patrol
Great!
high nimbus
now one questions
suppose our stripe link with switch
now our case is we need to transfer amount all this users in CHF only
but the defferent country of users then how to handle this?
astral patrol
You mean make a transfer with another currency ?
high nimbus
no no currency if fixed CHF
but the users country is different we need world wide transfer..
astral patrol
Are you based in US ?
Are you based in US ?
You can do cross-border payout only if you have a US Stripe Account
astral patrol
> it working on cross border?
<https://docs.stripe.com/connect/cross-border-payo...
FY
high nimbus
you mean it not workout?
astral patrol
You're account is based in Swiss, so no you can't do cross-border-payouts
high nimbus
so any other solutions please?
can we link with paypal or something else with stripe?
astral patrol
No.
high nimbus
any suggestion we need to solutions if possible?
shut vigil
Hi there 👋 jumping in as my teammate needs to step away soon. Looking at the discussion so far, it seems like you're not US-based which is the only region where we currently offer Cross Border Payouts. If you will need to transfer funds to Connected Accounts that are outside of the region where your Platform operates, then that sounds like a scenario we may not be able to support.
I believe I've heard of people using multiple accounts, one for each region, to help avoid that limitation. Since this seems to be largely focused on regional supportability, I'd recommend following up with our Support team to see if they have better guidance. This is a topic they should be more familiar with than we are here in this forum.
https://support.stripe.com/?contact=true