#codename-mid9it_code

1 messages · Page 1 of 1 (latest)

north pivotBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1219276453716426825

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

lilac bridge
jagged hazel
#

Hi 👋 can you tell me more about the problem being encountered that is preventing the completion of the authentication challenge?

lilac bridge
#

Hello toby,

the user doesn't not receive any form of authentication either by OTP or email or via the card app. therefore the user cannot complete the verification step

jagged hazel
#

I'd recommend checking with our support team regarding whether those emails are being sent to the customer, that's not something we can assist with:
https://support.stripe.com/?contact=true

Do you have a part of your integration that allows your cusotmers to complete pending authentication challenges that you're also trying to troubleshoot?

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

lilac bridge
# jagged hazel I'd recommend checking with our support team regarding whether those emails are ...

i don't think so (for example if you mean if i have an OTP page where users can input the OTP code they received and finalize checkout -or in my case be redirected to a user account that now has full access after the subscription is paid, then no,

i'm just a week old in using stripe api, i believe there are so many things i'm yet to understand.

The above code i submitted is the only implementation of stripe on the website (no webhooks either)

also i didn't write the entire code from the start else it'd be easy to just use the docs on stripe api

please i need guidance 🙏

what i've been able to do so far (using the testmode & seen in the live mode) is

  1. Create a customer in stripe
  2. Collect the customer card details
  3. Create a product id
  4. Start the subscription successfully (using the product id in test mode)

now in the live mode i can't start the subscription due to the 3d secure issue

#

this is what the payment page looks like and if the payment is successful where "$subscription->active " the the database updates the "payment table as YES" and the user is redirected to a "myaccount" page that gives the users full access

checkout.png
jagged hazel
#

Sorry, I'm still not quite sure what you're looking for guidance on. Right now it sounds like you're expecting your customers to receive an email from Stripe to complete 3DS if needed. Are you wanting to change that?

When you did your testing, did you use our test cards that simulate 3DS challenges needing to be completed to see how your flow handles those?
https://docs.stripe.com/testing#regulatory-cards

#

Are you using your own fields to collect card details there? If so, that comes with a higher PCI compliance burden than if you used one of our prebuilt elements.

sand tendonBOT
lilac bridge
# jagged hazel Are you using your own fields to collect card details there? If so, that comes w...

yes i'm expecting the customers to receive an email from Stripe to complete 3DS since what i collected from the user is their email and not phone number

When i was testing, i used the regular test cards and not the cards that simulates 3DS challenges.

Yes i am using my own fields(not written by me) to collect card details. and i'm aware that it comes with a higher PCI compliance burden than if i used one of your prebuilt elements. but like i said earlier i didn't write the initial code, all I've done so far is try to change what is needed for the initial one time pay model that was written for the website to a subscription pay model.

it wasn't included in my job scope to change the ui and all, that's why i've avoided using your prebuilt elements and stuck to what the first developer built

i can share a github gist of what the complete payment code looks like. i'll remove all sensitive information. so you can get an idea of what i'm working with please 🙏

#

these are the cards i used for testing

fast canopy
#

👋 stepping in here

lilac bridge
fast canopy
#

Do you have an example Subscription ID from livemode that I can look at where the customer didn't receive an email about 3DS being required?

lilac bridge
#

yes i do

#

lemme paste it

#

si_PlBo4clVlp5HUC

lilac bridge
fast canopy
#

Okay so this is not a renewal payment

lilac bridge
#

sorry i think this is what you need

#

sub_1OvfRDDLt3ELpQcmJk9CCLFa

fast canopy
#

So we would not send a 3DS auth email

#

The way it works here is that since this is the initial payment for the Subscription, the assumption is that your customer is on-session. That means they are present to complete 3DS.

#

So we don't send them an email

#

You would instead handle this in your flow

#

(Confirm the PaymentIntent again client-side to trigger 3DS)

lilac bridge
#

i haven't setup any paymentintent before now. do i need too? and how?

fast canopy
#

Then in the API response you will see the PaymentIntent and its status

#

If the status is requires_action then you know 3DS is required

#

Ah wait you aren't using Stripe.JS at all here, right?

lilac bridge
#

tbh this the one thing i have written for stripe

try{
        
         $stripe = new \Stripe\StripeClient('sk_live_1211I...............bDz');
        // Creat Customer In Stripe
        
        $customer = \Stripe\Customer::create(array(
            "email" => $email,
            "name" => $membernamedata,
            'source'  => $token,
        ));

        
        $finalamount = $amount*100;
        
        $paydesc = "BNLF Members Online Directory";

        // Create the subscription with the found product ID
         $subscription = $stripe->subscriptions->create([
            'customer' => $customer,
            'items' => [['price' => $product_id]],
            "currency" => $_currency,
            "description" => $paydesc,
            //'amount' => $finalamount,
        ]);
lilac bridge
# fast canopy Ah wait you aren't using Stripe.JS at all here, right?

for the stripe js this is what i found (i didn't write this so i have no idea what iit does)

<!-- Stripe JavaScript library -->
<script src="https://js.stripe.com/v2/"></script>
<script>
// Set your publishable key
Stripe.setPublishableKey('pk_live_5.....................................fXWI');

// Callback to handle the response from stripe
function stripeResponseHandler(status, response) {
    if (response.error) {
        // Enable the submit button
        $('#payBtn').removeAttr("disabled");
        // Display the errors on the form
        $(".payment-status").html('<p>'+response.error.message+'</p>');
    }
    else{
        var form$ = $("#payment-form");
        // Get token id
        var token = response.id;
        // Insert the token into the form
        form$.append("<input type='hidden' name='stripeToken' value='" + token + "' />");
        // Submit form to the server
        form$.get(0).submit();
    }
}

$(document).ready(function(){
    // On form submit
    $("#payment-form").submit(function(){

        // Disable the submit button to prevent repeated clicks
        $('#payBtn').attr("disabled", "disabled");

        // Create single-use token to charge the user
        Stripe.createToken({
            number: $('#crad_number').val(),
            exp_month: $('#month').val(),
            exp_year: $('#year').val(),
            cvc: $('#cvv').val()
        }, stripeResponseHandler);

        // Submit from callback
        return false;
    });
});

</script>

fast canopy
#

Ah that uses Stripe.JS v2 (our old version) to create a Token

#

So that is how you are collecting card details

lilac bridge
fast canopy
#

You would need Stripe.JS v3 (our newer library) to handle 3DS via Stripe.JS

#

So unless you want to update the above code, I'd recommend just handling this server side like I noted above

lilac bridge
lilac bridge
fast canopy
#

Yep take your time

lilac bridge
# fast canopy Yep take your time

alright so i think i understand the idea in a testmode but my head can't wrap around the live mode since none of the values would be fixed

fast canopy
#

It works exactly the same in test and live. What you need to do here is to test in test mode first with our 3DS test cards

lilac bridge
fast canopy
#

where the pi_3........ is $customer->id,
No, the pi_xxx is your $subscription -> latest_invoice -> payment_intent -> id

lilac bridge
#

ohhhh

fast canopy
#

And the payment_method is your $customer -> default_source

lilac bridge
#

oohh okay!! i understand now

lilac bridge
#

still on the same payment page?

fast canopy
#

That next_action.redirect_to_url.url is what you pass client-side and then you use an iframe (or a separate webpage) to render that URL

#

That is where the 3DS authentication will take place

lilac bridge
fast canopy
#

I can't write this code for you, sorry.

#

I can answer specific questions about Stripe that you have

#

But you have to do the work otherwise

lilac bridge
fast canopy
#

Yep

lilac bridge
fast canopy
#

Yes we give you the URL via the paymentIntent.next_action.redirect_to_url.url

#

It will be in the response to the server-side PaymentIntent confirmation

lilac bridge
#

so url is going to be

url: 'paymentIntent.next_action.redirect_to_url.url', .yeah?

fast canopy
#

No you don't set the url property

#

That is provided in the confirmation response

#

Just do the server-side part first and then examine the response you get

#

Then handle the client-side part

sand tendonBOT
lilac bridge
#

@fast canopy thanks a lot!!!

#

i take more time to read the doc, you've been a great help

#

thank you